Program Manager

Description
Business Justification
Role expected to manage Risk/Governance activities and monitor project execution/health for the End of Life Program across WMT
Position Summary
The End of Life (EOL) Program Manager is responsible for establishing and leading a disciplined governance framework that ensures all EOL remediation activities are executed predictably, transparently, and within required timelines. This role provides centralized oversight across a complex technology estate, ensuring application teams develop achievable, well-planned remediation commitments and adhere to lifecycle deadlines. The Program Manager will drive multi-year planning, maintain strong partnerships with delivery and technology leaders, and ensure consistent communication of program performance, risks, and trends. This role will serve as the central point of accountability for EOL governance routines and will support long-term strategic improvements to strengthen planning, communication, and execution across the organization:
Ensure EOL governance routines occur within required SLAs
Establish predictable, disciplined planning routines with application teams to support annual and multi-year planning
Leverage annual planning windows to forecast full-year remediation needs
Integrate EOL work into Program Increment (PI) planning cycles for iterative adjustments and inclusion of newly identified EOL items
Partner closely with delivery leads to monitor project execution health, identify risks early, and ensure alignment with portfolio expectations
Manage communication routines to inform stakeholders of performance trends, governance status, remediation roadmaps, and escalations
Provide comprehensive reporting and insights to senior leaders to enable timely decision-making
Communicate, influence, and negotiate both vertically and horizontally to secure required resources and ensure program objectives are met
Maintain accurate, timely documentation of governance routines, required deliverables, timelines, and processes
Monitor adherence to remediation commitments and proactively intervene when risks threaten progress
Coordinate with cross-functional partners to ensure clarity of expectations, roles, and responsibilities
Identify opportunities for process improvement and contribute to long-term strategic capabilities that strengthen EOL governance, planning, and transparency
Ensure consistent, high-quality communication across all stakeholder groups
Maintain strong working knowledge of relevant policies, lifecycle requirements, and remediation standards
Support ongoing education and enablement activities to improve organizational understanding of EOL expectations and practices
Provide oversight of program metrics, including performance thresholds, risks, and long-range forecasts
Manage operational routines that ensure predictable execution and minimal disruption from unplanned remediation needs
Primary Skill
Agile Scrum Master
Secondary Skill
Agile tools (Jira)
Tertiary Skill
Business Analyst (Domain Experts)
Required Qualifications
Executive-level written and verbal communication skills
Detail-oriented with strong commitment to producing high-quality, accurate work
Comfortable working under defined timelines in a fast-paced, high-demand environment
Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio, Outlook)
Experience managing programs and projects in an Agile environment
Demonstrated executive presence with the ability to present complex matters clearly
Minimum 7 years of Program or Change Management experience, including process improvement
Excellent project management skills with the ability to prioritize work and meet deadlines
Strong business-centric mindset with sound judgment and the ability to tailor approaches to drive optimal business outcomes
Proven ability to influence cross-functional stakeholders and guide teams through complex, multi-step initiatives
Experience managing governance routines, workflows, or operational processes across multiple teams
Ability to analyze performance metrics, identify trends, and recommend corrective actions
Demonstrated skill in coordinating across large technology organizations and aligning partners on common objectives
Desired Qualifications
Preferred experience with Microsoft Copilot
Skills
Program management
Top Skills Details
Program management
Additional Skills & Qualifications
Strong communication skills
Experience Level
Expert Level
Job Type & Location
This is a Contract position based out of Charlotte, NC.
Pay and Benefits
The pay range for this position is $50.00 - $55.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Charlotte,NC.
Application Deadline
This position is anticipated to close on Apr 22, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.