Hi,
Role:Technology Business Partner-Finance
Location:MENLOW PARK,CA OR FREMONT,CA(Hybrid
Key Responsibilities
End-to-End Delivery Ownership ● Own delivery accountability for the Finance application portfolio — design, build, integrations, testing, release, and L2/L3 production support. ● Own service commitments (SLAs/SLOs, incident response, change management, release calendar) and act as escalation point for major incidents and critical defects. ● Maintain architectural and integration integrity across a hybrid 1P/3P estate, including shared master data and cross-domain data flows. Operational & Strategic Leadership ● Set delivery priorities, sequencing, and resourcing against business value; own intake, demand management, and capacity planning. ● Translate business strategy into a domain technology plan; make and defend build/buy/configure and technical-debt trade-offs. ● Balance run vs. change — protect production stability while continuously landing enhancements and modernization work. People Management & Team Building
Manage and develop a multidisciplinary team of functional analysts, developers, and integration and support engineers, including through team leads. ● Own hiring, onboarding and ramp, performance management, coaching, and career development. ● Build resilience through cross-training, documentation, and backup coverage that eliminates single points of knowledge. Operational Rigor: Metrics & Standards ● Define and drive domain metrics — delivery predictability, defect leakage, incident volume and MTTR, SLA attainment, backlog aging, and CSAT. ● Enforce process standards across SDLC, change control, testing, release and environment management, documentation, and audit controls. ● Run the governance cadence (operational reviews, QBRs) with data-backed reporting and clear corrective-action plans. ● Drive continuous improvement — root-cause analysis, permanent fixes over workarounds, and automation to reduce toil. Client Stakeholder Management ● Serve as primary point of contact and trusted advisor to client leadership within the domain. ● Own the managed-service relationship posture: scope, staffing plans, SOW/change orders, and value reporting. ● Communicate transparently on status and risk; resolve escalations without eroding trust. Business Engagement & Domain Expertise ● Engage stakeholders continuously to surface pain points, application requirements, and critical gaps, converting them into a prioritized demand pipeline. ● Facilitate fit/gap workshops, challenge requirements that add cost without business value, and drive adoption and change management. ● Act as domain SME: provide expert input into multi-year roadmaps, track vendor product direction and AI trends, and partner with architecture, data, and security.
Minimum Qualifications ● Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or equivalent practical experience. ● 12+ years in enterprise applications, including 6+ years owning a functional domain end to end (design, development, integrations, and production support). ● 5+ years managing technical and/or functional delivery teams (15–50 people), including hiring, performance management, and career development. ● Proven ownership of a managed service or outsourced engagement — SLAs/KPIs, governance cadence, and scope/change control. ● Hands-on experience with integration patterns and tooling (APIs, iPaaS such as MuleSoft, event-driven and batch interfaces) across a hybrid estate of vendor SaaS and custom-built applications. ● Track record establishing and measurably improving operational metrics and process standards (SDLC, change control, incident/problem management, release management). ● Experience influencing senior business stakeholders and translating ambiguous pain points into prioritized requirements and roadmaps. ● Deep experience across finance applications — GL, period close and consolidation, subledgers (AP/AR/fixed assets), intercompany, cash management, treasury, and tax. ● Hands-on experience with Oracle Fusion Cloud Financials (GL, AP, AR, Fixed Assets, Cash Management) in a global multi-entity, multi-currency configuration supportingtatutory reporting and external audit. ● Experience with transaction tax determination — Oracle Fusion Tax plus a third-party engine such as Vertex (or Avalara, ONESOURCE). ● Demonstrated delivery under SOX controls (segregation of duties, access controls, change evidence, audit walkthroughs), and support of financial close cycles including close automation (journal entry automation, reconciliation, flux analysis) and period-end change freezes.
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