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Sr Product Manager, Stores Technology (ONLY W2) - Local to SFO, CA

San Francisco, CA, US • Posted 2 hours ago • Updated 2 hours ago

Contract W2

Contract Independent

No Travel Required

On-site

Depends on Experience

Fitment

Dice Job Match Score™

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Job Details

Skills

Product Management
Point Of Sale
Retail
POS
store technology
Workflow
product lifecycle management
clienteling
workforce tools
POS SYSTEM

Summary

Duties/Day to Day Overview

Store Technology Ownership

Own and support the ecosystem of in-store technologies within the “four walls,” including:

Point of Sale (POS)
RTC/CSO systems
Workforce Management (WFM)
Clienteling tools
ShopperTrak and traffic analytics

Partner with engineering and support teams to ensure system reliability, usability, and continuous improvement.

Feature Rollout & Execution

Lead the planning, coordination, and execution of all technology feature rollouts impacting stores.
Manage rollout strategies, including pilot programs, phased deployments, and chain-wide launches.
Ensure readiness across training, communications, support, and operational processes.

Cross-Domain Liaison

Act as the primary liaison between Store Operations and enterprise Product teams, including:

Product Selection
Product Information & Personalization (PIP)
Checkout
Analytics
Registry and other customer-facing platforms

Translate store needs into product requirements and ensure upstream teams understand operational impacts.

Stakeholder Collaboration

Partner closely with:

Store Operations and Field Leadership
Engineering and QA teams
UX/UI and Analytics teams

Drive alignment across stakeholders to ensure successful delivery and adoption of features.

Operational Excellence

Evaluate how new features impact store workflows, associate experience, and customer journeys.
Identify risks, dependencies, and operational gaps before rollout.
Define and track success metrics tied to adoption, performance, and business outcomes.

Continuous Improvement

Gather feedback from stores and field teams to inform product enhancements.
Advocate for simplification, efficiency, and innovation in store technology.
Drive post-launch reviews and iterate on solutions based on real-world usage.

Top Requirements

(Must haves)

5–8+ years of experience in Product Management, preferably in retail or store technology environments
Strong understanding of in-store systems (POS, clienteling, workforce tools, etc.)
Proven experience managing complex, cross-functional product initiatives
Experience with feature rollout planning and execution at scale
Excellent stakeholder management and communication skills
Ability to translate technical concepts into operational impact (and vice versa)
Strong analytical and problem-solving skills
Highly collaborative and influential
Operationally minded with strong attention to detail
Customer- and associate-centric thinker
Comfortable navigating ambiguity and complexity
Strong ownership mindset with bias for action

Nice to Haves

Experience working with omnichannel retail systems
Familiarity with Agile methodologies and product lifecycle management
Experience partnering with Store Operations or Field teams
Background in change management or large-scale deployment programs

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10196450
Position Id: KS_PDM_STORES_CA
Posted 2 hours ago

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