SecOps Manager

Description

We are seeking an experienced and dynamic SecOps Manager with a strong hardware architecture background to oversee and engineer all aspects of PFFCU's Security and Networking systems. This position offers the opportunity to drive the strategy and implementation of advanced InfoSec infrastructure while mentoring a highly skilled team and collaborating with business leaders and vendors. Key Responsibilities: Architect and manage PFFCU Security and Networking systems, including hardware, software, and cloud solutions. Oversee performance, tuning, and ongoing maintenance of security infrastructure to ensure peak reliability and security. Direct the implementation and review of security controls, protocols, and audits throughout all InfoSec infrastructure. Proactively recommend, review, and conduct hardening and audit practices across all PFFCU infrastructure. Lead regular review and maintenance of daily operational jobs. Maintain, configure, and update InfoSec systems to meet demanding security, reliability, and performance goals. Monitor and analyze system capacity and performance, identifying needs for upgrades and expansions. Assist in creating and managing budgets and business plans for the InfoSec area. Resolve complex InfoSec infrastructure problems at all levels, document root cause analysis, and implement corrective actions. Document and diagram current security architecture and future expansion plans through thorough analysis. Mentor and foster detail oriented growth among IT and SecOps staff, building a cohesive and high-performing team. Collaborate with third-party vendors and internal business units to facilitate rapid issue resolution and project delivery. Develop a strong understanding of PFFCU's business operations and interface with end users to support organizational needs. Perform comprehensive system analysis for all hardware/software modifications, vendor releases, patches, and user-requested changes. Revise and update departmental procedures and protocols relating to InfoSec infrastructure, including scheduling and maintenance. Design, document, and implement processes to ensure high availability of all systems, taking direct control during production incidents. Work closely with the SVP IT to set departmental priorities and deliver on project timelines. Engage external contractors as needed, ensuring technical expertise and timely project completion. Fulfill other duties as assigned by the SVP IT.

Requirements

Qualifications: Minimum 15+ years hands-on InfoSec experience, with expertise in networking infrastructure design and implementation. At least 7+ years' management and leadership experience in an IT or InfoSec environment. Bachelor's degree in a technical discipline or equivalent combination of education/training. Advanced knowledge of TCP/IP, UDP protocols, and enterprise networking. Demonstrated expertise in security platforms: Web/Content Filtering, IPS, IDS, XDR (Cisco AMP, Trellix, Microsoft Defender), Vulnerability Management, and next-gen security technologies. Experience working directly with vendors for ordering, provisioning, and engineering solutions. Strong communication (written and verbal) and customer service skills. Familiarity with monitoring technologies and InfoSec/Networking system methods. Proven project management skills and ability to manage multiple concurrent initiatives and meet strict deadlines. High comfort level debugging complex technical issues. In-depth working knowledge of network perimeter security technologies: ForcePoint (Web Filter) Intrusion Detection/Protection Systems Network-Based Data Loss Prevention (DLP) Nessus (Vulnerability Scanners) FireEye/Trellix (Zero Day technologies) Cisco Secure Workload (CSW) Cisco Identity Services Engine (ISE) SIEM (Security Information & Event Management) Email Security, MFA (Okta, RSA), StealthWatch Experience conducting risk assessments, vulnerability analyses, and security reviews for enterprise applications, networking, and SIEM systems.

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