Software Guidance & Assistance, Inc. (SGA) is searching for an Infrastructure Operational Support / IT Project Manager (UAT & Relocation) for a CONTRACT assignment with one of our premier Financial Services clients in Dallas, TX. This role requires onsite presence 4 days per week.
This role supports a large-scale physical relocation program involving business functions and associated technology services. The Project Manager will focus on delivery coordination, UAT planning and execution, and ensuring seamless migration of infrastructure services with minimal business disruption.
Responsibilities:
- Partner with business and technology stakeholders to gather requirements and translate them into actionable delivery and testing plans
- Develop UAT plans for business-area relocations to support structured testing and minimize disruption
- Execute UAT activities and lead issue identification and problem-solving for user migrations
- Validate hardware and technology services against agreed deliverables following migration/relocation, including network, end-user computing, telephony (including Trader Voice), audio-visual, and physical security services
- Coordinate (matrix-manage) technology teams to deliver requirements and support successful user testing
- Provide project management support, including clear, concise status reporting for the relocation program
- Use Excel and other tools to analyze requirements and report delivery status for testing, implementation, and validation
- Manage assigned workstreams within the physical relocation program, ensuring alignment with regulatory expectations, internal controls, information security requirements, and the enterprise delivery framework
- Support the coordinated relocation of users, technology services, and associated equipment to meet project timelines
Required Skills:
- 5+ years of experience as a Delivery Manager in IT operational resilience, and disaster recovery
- Strong understanding of IT infrastructure, cybersecurity, and risk management frameworks
- Familiarity with industry standards and best practices related to BCP/DR (e.g., ISO 22301, NIST, COBIT)
- Strong project management, reporting, and data analysis skills are critical (ability to use MS Project and MS Excel)
- Strong experience monitoring, testing, and reporting on resilience strategies to senior leadership (ability to design testing strategy and executing UAT)
- Experience putting together decks/presentation for different stakeholders/management levels (PPT)
Preferred Skills:
- Financial services preferred
- Experience with business continuity management
- Experience supporting and maintaining change management policies
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SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
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