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Hope you''''re doing great!
I have urgent requirements for NICE CXONE Business Analyst. If you are interested, then please share your resume.
Role: NICE CXONE Business Analyst
Location: Plano, TX- Hybrid
Duration: 12+ Months and Contract
Purview Infotech is a IT Consulting and Staffing company founded by team of experienced professionals. Our management team has over 20+ years of experience in the IT-industry. We have a strong network of consultants, vendors and candidates and we are continually growing. Our experienced team is known for providing excellent service in a timely manner.
Blockchain technologies are being promoted as the booming thing in the globe after the invention of the internet. we will assist you apply this technology to drive your transformation into the future.
As the leading independent technology organization, we integrate alliances, partnerships, and leaders from every aspect of the blockchain ecosystem. The goal? To bring the right combination of capabilities to your unique infrastructure, challenges and strategic vision.
Never miss an opportunity! Create an alert based on the job you applied for.Hybrid in Plano, Texas
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Yesterday
Hi,Hopeyou''redoing great! I have urgent requirements forNICECXONE Engineer.If you are interested, then please share your resume. Role: NICECXONE Engineer Location: Plano, TX- Hybrid Duration: 12+ Months and Contract
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Contract, Third Party
Depends on Experience
Plano, Texas
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11d ago
Job Title: NICE CXone DeveloperLocation: Plano, TX (Onsite)Duration: Contract Job Description:Looking for an experienced NICE CXone Developer with strong hands-on experience in CXone Studio scripting and contact center solutions. Key Skills: NICE CXone / NICE inContact CXone Studio scripting (IVR, ACD, call flows, routing) APIs & Integrations (REST, Web Services) JavaScript, JSON, XML Omnichannel Contact Center experience CRM integrations (Salesforce / ServiceNow / Zendesk) Knowledge of VoIP, SI
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Contract
$50 - $55
Plano, Texas
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Yesterday
Gather and document business requirements for NICE CXone (IVR, ACD, WFM, Omnichannel) and translate them into functional specifications and user stories.Collaborate with stakeholders, contact center teams, and technical teams to design and optimize customer experience workflows and call flows.Perform data analysis and reporting on contact center KPIs (CSAT, SLA, AHT, call volumes) to drive business insights and improvements.Support system configuration, UAT, and production validation for NICE CX
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Third Party, Contract
Depends on Experience
Plano, Texas
•
Yesterday
Design, configure, and implement NICE CXone solutions including IVR, ACD, routing, WFM, and omnichannel capabilities.Develop and optimize call flows, scripts, and automation to enhance customer experience and operational efficiency.Integrate NICE CXone with CRM systems, APIs, and third-party applications ensuring seamless data flow and functionality.Troubleshoot production issues, perform system upgrades, and ensure high availability, performance, and reliability of the platform.Collaborate with
Easy Apply
Third Party, Contract
Depends on Experience
