Service Desk Specialist

Title: Sr. IT Support Specialist Location: The Woodlands, TX (Onsite Mon-Thurs in 77380) Duration: Contract-to-Hire Work Requirements: , Holders or Authorized to Work in the US. W2/Direct-employment only. Role Summary The IT Support Specialist will be responsible for providing technical support to the end users as well as supporting other IT groups (Business Process, Applications Development, Infrastructure, and Applications Support). The candidate must have excellent interpersonal skills and be

Join a dynamic team dedicated to delivering top-notch service desk support! We are looking for a skilled IT Support Specialist to enhance our operations. If you have a passion for technology and excel in customer service, this is the perfect opportunity for you!Key Responsibilities Provide exceptional desktop support via phone and email interactions. Manage user accounts and permissions using Active Directory. Assist with onboarding and offboarding processes efficiently. Required Qualificat

Description Key Responsibilities CMDB Management Implement, configure, and maintain the ServiceNow CMDB in collaboration with infrastructure operations and platform ownersDefine and enforce CMDB policies, standards, business rules, and proceduresPerform audits and reconciliation to ensure CMDB data accuracy and integrity ServiceNow Discovery Configure and manage discovery schedules, probes, sensors, and credentialsDeploy and manage MID ServersAnalyze and optimize discovery data sourcesUnderstan

Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Houston, TX and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform opera