Application Operations & Monitoring Engineer

Remote • Posted 4 hours ago • Updated 4 hours ago
Full Time
Remote
Up to $100,000/yr
Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

  • Dynatrace
  • Application Support
  • Incident Management
  • Root Cause Analysis
  • Stability Management
  • Infrastructure Monitoring
  • Performance Monitoring
  • APM
  • Performance Analysis
  • File Transfer Protocols
  • SFTP
  • FTP
  • Microsoft IIS
  • Microsoft SQL Server
  • Batch Processing
  • Data Validation
  • Windows PowerShell
  • Scripting

Summary

Job Title: Application Operations & Monitoring Engineer

Location: 100% Remote
Type: Full Time/W2 with Infinite Computer Solutions

Job Description:

We are seeking a highly motivated Onbase Application Operations & Monitoring Engineer to support enterprise applications, file management processes, and project-driven initiatives. This role is responsible for ensuring application stability, proactive monitoring, and operational efficiency across production environments using modern observability tools such as Dynatrace.

Key Responsibilities:

  • Provide day-to-day operational support for business-critical applications in a production environment
  • Manage and support file transfer and file management workflows (ingestion, processing, delivery, and error handling)
  • Monitor application health using Dynatrace and enterprise monitoring tools, ensuring proactive identification and resolution of issues
  • Perform incident troubleshooting, root cause analysis (RCA), and problem management to prevent recurrence
  • Support and execute project-based initiatives, including system upgrades, migrations, and platform enhancements
  • Collaborate with cross-functional teams (Infrastructure, Network, Development, and Vendor teams) to resolve complex issues
  • Develop and maintain standard operating procedures (SOPs) and operational documentation
  • Ensure adherence to security, compliance, and change management processes
  • Participate in on-call rotation and support high-priority production incidents as needed

Required Qualifications:

  • 3 7+ years of experience in Application Support / Application Operations (AppOps)
  • Hands-on experience with application monitoring tools (Dynatrace preferred)
  • Strong understanding of file transfer mechanisms (FTP/SFTP, batch processing, file lifecycle management)
  • Experience supporting applications hosted on Windows Server environments
  • Knowledge of SQL Server or relational databases (basic querying, troubleshooting connectivity)
  • Experience working in project-driven environments (upgrades, migrations, implementations)
  • Strong troubleshooting and analytical skills with the ability to work under pressure

Preferred Qualifications:

  • Experience with enterprise platforms (IIS, middleware, or vendor applications)
  • Exposure to automation/scripting (PowerShell)
  • Experience with load balancers, web services, or API monitoring
  • Knowledge of log analysis and performance tuning

Key Skills:

  • Bachelor's degree in Computer Science, Information Technology, or related field (preferred).
  • Application Monitoring & Observability (Dynatrace)
  • Production Support & Incident Management
  • File Management / File Transfer Processing
  • Certificates
  • Project Execution & Coordination
  • Cross-team Collaboration
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10199915
  • Position Id: 9005754
  • Posted 4 hours ago
Contact the job poster
Shamim Ahmed

Shamim Ahmed

Sr Technical Recruiter @ Infinite Computer Solutions (ICS)
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