Senior Business Analyst

Responsibilities:

• Lead and participate in requirements gathering and JAD sessions with Project Managers, SMEs, vendors, developers, and business users.
• Define, document, and manage business requirements and use cases.
• Troubleshoot application, interface, and reporting issues as they arise.
• Collaborate with user community and vendors to meet implementation timelines.
• Support application and project go-live activities.
• Apply knowledge of IS methodologies including SDLC, Project Life Cycle, and Change Management processes.
• Gather detailed requirements to fully define project scope and objectives.
• Develop high-level models and user prototypes to validate business processes and solutions.
• Facilitate requirement review, approval, and sign-off sessions with stakeholders.
• Support end-user training and communication for system implementations.
• Analyze business trends using real data and deliver insights to development teams.
• Perform quality assurance and validation of solutions.
• Identify process improvement opportunities and recommend value-driven solutions.
• Provide leadership, training, and guidance to junior team members.
• Prioritize initiatives based on business needs and organizational goals.
• Communicate insights, plans, and updates to cross-functional teams and management.
• Ensure solutions meet business requirements and monitor SLAs.
• Develop comprehensive test cases and oversee end-user testing activities.

Required Qualifications:

• Bachelor s degree or equivalent combination of relevant experience.
• Proficiency in Microsoft Office Suite including Word, Excel, and Visio.
• 3 5+ years of experience in a Business Analyst role.
• Experience in defining business problems, gathering requirements, and validating solutions.
• Strong understanding of SDLC methodologies.
• Ability to manage high workloads with minimal supervision.
• Strong relationship management and facilitation skills.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• Effective decision-making skills.
• Ability to adapt in a fast-paced and dynamic environment.
• High attention to detail and organizational skills.
• Self-motivated with the ability to work independently and in a team environment.
• Ability to maintain confidentiality and exercise discretion.

Preferred Qualifications:

• 3 5+ years of experience supporting large-scale IT systems.
• Experience working with government clients.