Dynamics 365 Project Operations Consultant

Dynamics 365 Project Operations Consultant

Lead the development and enhancement of the Project Operations module using Agile methodologies, ensuring solutions align with business objectives.

Update and maintain standard operating procedures and protocols for system use and troubleshooting.

Conduct complex troubleshooting and lead incident resolution related to Dynamics 365 implementations.

Support the release process for platform and product enhancements, ensuring smooth rollouts to internal clients.

Gather requirements, develop customer stories, and document processes, ensuring clear communication between technical and business teams.

Participate in the entire change management lifecycle, from requirement gathering to support post-implementation.

Ensure system security is in line with Information Security standards.

Stay abreast of the latest trends and features in MS Dynamics and related technologies, seeking ways to improve business outcomes through innovation.