Work with technical architects and developers to identify potential performance bottlenecks for each application or feature subject to performance testing.
Work with business owners, business analysts and functional testers to identify application workflows, use cases, and test cases that should be covered by performance testing scenarios.
Communicate to business owners, development teams, and technical architects, OTI policies and standards that applications should comply with to be accepted from performance point of view.
Work with business owners to identify the load application is expected to support.
Work with the performance test manager to determine the right tool for performance testing.
Develop and document performance test scripts covering selected functionality.
Identify performance test types needed to verify application performance (stress, stability, breakpoint test, etc.) based on business needs and the nature of the product.
Identify test monitoring points and support teams needed to help monitor the test.
Open change request and make sure all required support teams are available for the time of test.
Prepare test execution scenario to cover all test types and load parameters (number of concurrent users, pace at which users start and stop, etc.).
Monitor and execute tests from selected pool of test types.
Analyze test results, identify encountered performance issues, communicate the findings to the project teams, and suggest fixes for performance issues.
Upon receiving acceptable test results provide sign off for application to go live.
Contribute to development and documenting of Citywide performance test standards and best practices.
Research available performance test technologies and application technologies to be covered by performance testing.
Assist support team in identifying root cause of the problems by reproducing production performance issues in QA Staging environment.
Prepare and execute performance tests to identify infrastructure readiness to support the application.
Help other QA team members to prepare and execute performance tests and learn performance testing tools.
Contribute to the development, maintenance and support of performance testing lab and environment as well as other QA labs, test management and automation test tools.
Create and/or contribute to the design of the following deliverables: Performance Test Plans & Test Strategy, Detailed Test Cases and test conditions, Performance matrix, Test Scripts, Results of test execution.
At least 8 years of overall software testing experience.
7+ years of performance test experience with OpenText Performance Center/Loadrunner.
3+ years of solid hands-on experience with Azure and/or AWS and knowledge of various cloud services.
Understanding of API Gateways, proxies, and concepts of securing API endpoints (e.g. rate limiting, API tokens).
Experience with relational (e.g., PostgreSQL) and no-SQL (e.g., MongoDB) databases.
Experience with Git, Azure DevOps Pipelines or equivalent CI/CD tools.
A team player with excellent communication skills, both written and oral, interpersonal, organizational skills, and problem-solving ability to work with customers and other non-technical end users on complex issues.
Must possess a high degree of responsibility and ability to work as an independent contributor to accomplish program goals.
Must have sound technical writing skills and be able to produce clear documentation.
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