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Desktop Support Technician-White Glove

Ronkonkoma, NY, US • Posted 6 hours ago • Updated 6 hours ago

Contract W2

Occasional Travel Required

On-site

$35 - $50/hr

Elite Technical

Fitment

Dice Job Match Score™

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Job Details

Skills

Android
Cabling
Communication
ConnectWise
Critical Thinking
Customer Service
Electrical Wiring
Firewall
IP
Intellectual Property
MSP
Management
Meraki
Microsoft Office
Microsoft Windows
Mobile Devices
Multitasking
OS X
Remote Support
Routers
Servers
Switches
Technical Support
Virtual Private Network
Wireless Communication
iPad
iPhone

Summary

This position will require travel 1-2x per month around the LI area and 1-2x per year in the NY/NJ area. Travel expenses are covered

Required Skills:
Must have a reliable vehicle and be available to travel within an assigned geographical region
5-7 years experience in an IT support related position
Pristine communication skills with ability to provide -white glove- customer service both written and verbal. Professional attitude and appearance is critically important to the success of this position
Thorough knowledge of MS Office 365, Windows 10, Windows Servers, Active Directory
Prior knowledge of service ticketing systems (ConnectWise is a big plus)
Experience installing VPN firewalls, routers, switches, IP cameras, phone systems and wireless access points
Running and terminating low voltage wiring (Cat cable, RJ45, RJ11)
Strong troubleshooting and critical thinking skills
Ability to multitask, prioritize, and manage time efficiently
Self-motivated with the ability to work in a fast-paced environment
Ability to lift/push/pull up to 50lbs and maneuver around close quarters equipment locations

Preferred Skills:
ConnectWise and MSP experience
Cisco and/or Meraki experience
Cybersecurity experience or related certification
Familiarity with mobile devices such as iPhones, iPads, Android, etc.
Mac OS X

Apply today for immediate consideration. I look forward to hearing from you !!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10121845
Position Id: 8942101
Posted 6 hours ago

Company Info

About Elite Technical

Technical recruiting is our core expertise and we're hiring! Our mission is to fill the greatest tech jobs with the most talented people! We are an innovative technology recruiting company – driven by talented people and utilizing the latest in AI technology! For 30 years, we have provided top-tier technical talent and high-level technology solutions to industry leaders. With carefully honed processes and impeccable execution, our talent acquisition program enables our customers to focus on and deliver the services for which they are renowned. Today, our highly regarded client base includes leaders in Aerospace & Defense, Commercial Enterprise, Financial IT, Healthcare IT, Broadcast & Media, as well as top-tier federal systems integrators and key governmental agencies. Founded in New York in 1992, Elite Technical is a privately held, certified Woman-Owned Small Business (WOSB).

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