Role: Adobe Sign SaaS Platform Administrator
Location: Raritan, NJ
Employment Type: Long term contract
Job Summary
We are seeking a skilled Adobe Sign SaaS Platform Administrator to manage, configure, and operate the Adobe Sign platform at scale. This role is responsible for end-to-end Adobe Sign administration, including platform configuration, integrations, workflows, user and group management, security settings, and Adobe Admin Console operations. The ideal candidate will have strong hands-on experience with Adobe Sign, integrations, and tenant/user migrations across Adobe Admin Consoles in a global enterprise environment.
Location
NJ Preferred followed by East Coast coverage
Key Responsibilities:
Adobe Sign Platform Administration
- Administer and manage all aspects of the Adobe Sign SaaS platform, ensuring secure, scalable, and compliant operation.
- Configure and maintain account-level, group-level, and user-level settings in Adobe Sign.
- Design, create, and manage custom workflows, templates, agreement processes, and automation rules.
- Manage groups, roles, permissions, and access controls to meet business and compliance requirements.
- Troubleshoot platform issues related to workflows, agreements, user access, and integrations.
Integrations & API Management
- Enable, configure, and support custom integrations with enterprise systems (e.g., CRM, ERP, workflow tools).
- Manage and support Adobe Sign APIs, including token management, API users, scopes, and integration troubleshooting.
- Collaborate with development and integration teams to onboard new use cases and ensure reliable system connectivity.
Adobe Admin Console Management
- Administer Adobe Admin Console, including identity management, product profiles, licensing, and role assignments.
- Lead and execute user migrations between Adobe Admin Consoles, ensuring data integrity, minimal disruption, and audit readiness.
- Coordinate user provisioning, deprovisioning, and access changes in alignment with identity and access management standards.
- Support consolidation or separation of Adobe environments as required by organizational changes.
Operational Excellence
- Develop and maintain standard operating procedures (SOPs), admin guides, and technical documentation.
- Provide Tier 2 / Tier 3 operational support for Adobe Sign service issues and escalations.
- Proactively identify opportunities for automation, standardization, and process improvement within the platform.
- Support platform upgrades, new feature rollouts, and change management activities.
Required Qualifications
- Proven hands-on experience administering Adobe Sign SaaS platform in an enterprise environment.
- Strong expertise in:
- Adobe Sign account, group, workflow, and settings configuration
- Adobe Sign API integration and automation
- Adobe Admin Console, including identity, licensing, and user migration between consoles
- Experience supporting large-scale user bases and complex organizational structures.
- Strong understanding of SaaS security, access control, and compliance principles.
- Ability to troubleshoot complex platform and integration issues independently.
- Strong analytical and problem-solving skills
- Excellent documentation and communication skills
- Ability to work independently while collaborating with cross-functional teams
- Detail-oriented with a strong focus on operational reliability and security
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