Description The Healthcare Applications & Integration Analyst is responsible for leading and supporting implementations of healthcare systems, ensuring effective interoperability between enterprise applications, and delivering business intelligence/reporting solutions that support operational and clinical decision-making. This position serves as the primary owner and administrator for designated healthcare platforms, overseeing configuration, user access, enhancements, vendor management, and system optimization to maintain stability, data integrity, and maximize user adoption.
Key Responsibilities:Implementations & Project Delivery- Lead or support end-to-end implementations for healthcare applications, modules, and third-party tools, managing discovery, requirements gathering, configuration, testing, training, and go-live activities.
- Translate business and clinical workflows into system requirements and scalable solutions, maintaining thorough documentation of process maps, requirements, and solution designs.
Systems Integration & Interoperability- Facilitate seamless data exchange between systems via interfaces, APIs, and data feeds, prioritizing reliability and security.
- Collaborate with vendors and internal teams to design, implement, and maintain integrations across EHR/EMR, practice management, billing/claims, HRIS, CRM, scheduling, and ancillary platforms.
Application Management / Ownership- Serve as the system owner/admin for assigned healthcare applications, managing configuration, upgrades, patching, release cycles, and ongoing optimization efforts.
- Govern user provisioning and access controls per HIPAA and security requirements.
- Respond to support tickets, prioritize requests by business impact/SLA, and drive issue resolution.
Business Intelligence, Reporting & Data Enablement- Design, build, and maintain operational and clinical dashboards/reports to inform leadership and end users.
- Translate stakeholder questions into report requirements; define data definitions, metrics, and governance standards.
Stakeholder Management & Communication- Act as a trusted advisor to clinical and operational leaders, providing clear communication on project status, risks, and solutions.
- Lead user working sessions and training, and produce effective documentation (SOPs, guides, release notes).
Requirements Required Qualifications:- 3-7+ years of experience in healthcare IT/application support, systems analysis, implementation, or integration.
- Hands-on experience administering healthcare applications in production environments.
- Proven record of managing implementations: requirements, configuration, testing, and go-live support.
Preferred Qualifications:- Familiarity with healthcare interoperability standards (HL7, FHIR, APIs, interface engines).
- Experience with EHR/EMR platforms (Epic, Cerner, Meditech, NextGen, Athena, eClinicalWorks, etc.).
- Proficiency with BI/reporting tools (Power BI, Tableau, SSRS) and/or SQL.
- Experience in data warehousing and healthcare metrics (quality, utilization, revenue cycle KPIs).
- Knowledge of healthcare compliance (HIPAA, audit logging, access control).
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