Business Analyst - US Federal Government IT Contract Program

Location / Work Model

• 100% Remote / Off-site (U.S.-based)
• Full-Time, W-2

Benefits (Highlights)

• Full benefits including medical insurance
• 401(k) with 4% company match
• PTO and standard company benefits

Role Overview

We are seeking a Business Analyst to support a Federal Government IT program by eliciting, analyzing, and documenting business and system requirements and ensuring they are translated into feasible, testable, and traceable technical outcomes. This role is the connective tissue between customers/users and multiple delivery teams-driving clarity, reducing ambiguity, and ensuring solutions align to business objectives, operational realities, and best practices across the full project lifecycle.

Key Responsibilities

Requirements Elicitation & Documentation

• Identify, analyze, and document business requirements and deliver work products throughout the project lifecycle.
• Facilitate requirements gathering through interviews, workshops, and working sessions with customers, users, and program stakeholders.
• Produce clear requirements artifacts including business requirements, functional requirements, and supporting acceptance criteria to enable technical implementation and user support.
• Develop mockups and descriptive solution documentation to clarify intent, reduce rework, and support stakeholder alignment.
• Maintain requirements traceability to ensure scope alignment and controlled change throughout delivery.

Business Process Analysis & Optimization

• Analyze and document "As-Is" and "To-Be" business processes and workflows.
• Apply process improvement and reengineering methodologies to support optimization, automation, and modernization initiatives.
• Identify gaps, risks, constraints, and dependencies; recommend practical solutions consistent with program objectives and delivery realities.

Business-to-Technical Translation & Coordination

• Translate business needs into technical requirements and collaborate with engineering and product teams to ensure feasibility and completeness.
• Serve as a key coordinator between customers and multiple project teams to ensure integration of business and technical efforts.
• Support backlog refinement and planning by clarifying intent, resolving requirement conflicts, and validating assumptions.

Modeling, Metrics, and Decision Support

• Support activity and data modeling and the development of modern business methods and best practices.
• Define and assess performance measurements and success criteria to evaluate outcomes and inform continuous improvement.
• Analyze issues and propose solution options with tradeoffs, impacts, and implementation considerations.

Communication, Documentation, and Knowledge Transfer

• Write professional program documentation including reports, procedures, process documentation, and training materials.
• Provide facilitation, training, and other knowledge transfer activities to support adoption and operational readiness.
• Communicate complex concepts and proposed solutions clearly to both technical and non-technical audiences.

Required Qualifications

• 6+ years of relevant experience as a Business Analyst supporting IT systems and/or technology-enabled business programs.
• Demonstrated experience documenting requirements for IT systems, including translating business needs into implementable technical requirements.
• Proven ability to analyze and document business processes (As-Is / To-Be) and produce clear, high-quality deliverables.
• Strong communication skills with the ability to explain concepts, align stakeholders, and drive requirements clarity across teams.

Education

• Bachelor’s degree in Computer Science, Information Systems, Technology Management, Mathematics, Statistics, Operations Research, or Business Administration.
• Equivalent combinations of education and relevant experience may be considered if the experience requirement is satisfied.

Nice-to-Have (Not Required)

• Prior experience supporting Federal Government contracts or Federal IT programs.
• Familiarity with modernization initiatives, automation efforts, and formal change control environments.