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Senior Salesforce Service Cloud Engineer

American Canyon, CA, US • Posted 20 hours ago • Updated 31 minutes ago

Contract W2

12 Months

On-site

USD55.0/HOURLY - USD62.0/HOURLY

Fitment

Dice Job Match Score™

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Job Details

Skills

Salesforce Service Cloud
Production Support
Apex
Triggers
LWC(Lightning Web Components)

Summary

Role: Salesforce Service Cloud Senior Engineers

Location: American Canyon, California, Hybrid

Skill Set: Service Cloud, Production Support, Apex, Triggers, LWC

Experience: 8 to 12 Years

Job Description

Looking for experienced Salesforce Service Cloud professionals to support enterprise-scale production simulation and stabilization activities for a complex Salesforce ecosystem.

The role involves Tier 3 incident analysis, troubleshooting, defect isolation, production simulation support, and coordination with Tier 2 support teams and system integrators. Candidates should possess strong technical troubleshooting capability across Apex, LWC, Flows, integrations, and Salesforce platform configurations.

The primary expectation is rapid issue triage, root cause analysis, defect identification, and operational support during production simulation and stabilization phases.

Candidates must be comfortable operating in enterprise support environments involving multiple vendors, high visibility incidents, evolving operational processes, and fast-paced troubleshooting scenarios.

Education Qualification: Bachelor Engineering

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10365788
Position Id: W3GEXT-58187
Posted 20 hours ago

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