Systems Analyst

Position Summary

We are seeking a detail-oriented and analytical Systems Analyst to join our Workplace Investing Technology team supporting the Defined Benefit (DB) platform. This role involves working on mission-critical systems that deliver pension services to corporations, employees, and retirees. The ideal candidate will play a key part in analyzing complex requirements, designing scalable solutions, and ensuring system integrity within a modern, evolving technology environment.

Key Responsibilities

• Collaborate with business stakeholders to analyze requirements and translate them into actionable user stories and backlog items.


• Perform complex data analysis and data mining across recordkeeping systems to support business insights and resolve issues.


• Work alongside technical leads and solution architects to design, document, and maintain system flows, data models, and integration patterns.


• Support the creation and documentation of API contracts and enterprise integrations aligned with standards.


• Develop a comprehensive understanding of the platform architecture to conduct impact analysis across interconnected systems.


• Assist in production issue triage, root cause analysis, and resolution to minimize system disruptions.


• Contribute to team ceremonies, iterative planning, and continuous improvement efforts aimed at enhancing delivery quality and efficiency.

Required Qualifications

• Bachelor's degree or higher with strong skills in business system design and solution development.


• 4-6 years of experience as a systems analyst, application lifecycle management, and production support.


• Proven experience working with financial systems, recordkeeping platforms, or retirement/benefits administration (experience in Defined Benefit preferred).


• Ability to interpret and translate complex business rules, such as pension calculations, eligibility, and compliance, into technical requirements.


• Strong analytical skills and extensive data analysis experience, including proficiency in SQL.


• Effective verbal and written communication skills.


• Ability to work effectively in a highly coordinated, fast-paced, iterative environment, partnering with diverse stakeholders.


• Capable of working through ambiguous situations, making timely, informed decisions.

Preferred Qualifications

• Knowledge of Defined Benefit plan operations, including pension calculations, eligibility, and compliance.


• Experience with cloud platforms such as AWS or Azure.


• Familiarity with data governance, reconciliation, and audit processes.


• Working proficiency with object-oriented programming concepts, particularly Java.


• Knowledge of REST, SOAP, JSON, and API integrations.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit .

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.