IT System Administrator - Senior/Specialist

Salary : $99,351.00 - $133,608.00 Annually
Location : King County - Shoreline, WA
Job Type: Full Time - Permanent
Job Number: 26DOT-NWR-13460e
Department: Dept. of Transportation
Division: Northwest Region
Opening Date: 10/19/2026
Closing Date: 11/4/2026 11:59 PM Pacific

Description
About WSDOT

The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT leads an award-winning Active Transportation Plan, manages the world's longest floating bridge, and operates the largest ferry system in the nation!
The Opportunity

WSDOT is currently seeking a skilled and experienced IT professional to join our team as a System Administration - Senior Specialist in Shoreline, WA. In this role, you will play a critical part in maintaining, securing, and modernizing the technology infrastructure that supports the Northwest Region Traffic Management Center (NWR TMC) and its interconnected Tunnel Fire and Life Safety networks. Your expertise will help ensure these essential systems remain reliable, resilient, and secure in support of Washington's transportation operations and the safety of the traveling public.
As a senior technical resource, you will lead system and network administration efforts, oversee infrastructure enhancements and upgrades, and develop strategies to identify, mitigate, and prevent security risks and vulnerabilities. You will provide technical guidance, establish standards and best practices, lead daily operational activities, and develop effective processes for troubleshooting complex issues and resolving infrastructure challenges. From strengthening network and file storage capabilities to advancing cybersecurity practices across computers, applications, cloud resources, networks, and data, you will help drive continuous improvement and ensure technology solutions align with WSDOT Technology Services policies and standards.
What to Expect

Among the varied range of responsibilities held within this role, the System Administrator - Senior Specialist will:

• Perform Network and System Administration for a diverse range of technologies and services within the NWR TMC. Oversee all aspects of Server Operating Systems, Applications, Databases, Interfaces and Virtualization.
• Design, procure, implement, maintain, troubleshoot, and update data center, server, network, and storage infrastructure.
• Utilizes specialized tools. equipment and software dedicated to traffic and roadway management and tunnels fire and life safety systems, including ramp meter systems, traffic cameras, traffic data stations, variable message signs, central software control, and other WSDOT web-based applications and systems.
• Collaborate with extremal agencies, including Washington State Patrol (WSP), cities, counties, and the media, in the development and maintenance of systems facilitating the sharing of WSDOT traffic data and video (Traffic Busters).
• Define and implement strategies for integrating disparate operating system environments within in-house developed traffic software.
• Analyze and resolve highly complex problems, such as incompatibility issues between products requiring integration and conflicts arising from the addition of new/replacement hardware or software versions.
• Administer infrastructure instances through automated technologies (e.g. server virtualization, video management industrial automation. etc.).
• Integrate, distribute, maintain, design, and provide support for TMC servers, interfaces, and application environments.
• Collaborate and apply updates together with application administrators to establish a stable platform for multiple applications, including TMS, FactoryTalk, Sidera, Cameleon, Genetec, Synology Surveillance System, and any other required applications.
• Provide technical consultation, serving as a liaison to diverse customers and partners to ensure the viability of system design, implementation and maintenance from the TMC perspective for the agency.

Qualifications

To be considered for this opportunity, the following competencies are required:

• Systems Administration, Troubleshooting, and Problem Solving: Ability to troubleshoot complex IT system issues, analyze problems, identify effective solutions, and make independent decisions regarding technical issues, workflows, and work priorities.
• IT Hardware, Software, and Technical Support: Knowledge of IT hardware and software installation, configuration, maintenance, and troubleshooting, with the ability to independently perform technical work and provide technical consultation and guidance.
• Microsoft Technologies and Enterprise Applications: Knowledge and experience supporting Microsoft 365 (M365), Microsoft operating systems, Microsoft Office applications, Active Directory Group Policy Management, iOS devices, and standard Adobe products.
• IT Project Management: Ability to plan, coordinate, and manage IT projects that affect division-wide or agency-wide operations, including prioritizing activities, coordinating resources, and supporting successful project implementation.
• Technical Consulting and Customer Service: Ability to provide technical consultation and customer-focused IT support, assess customer needs, communicate technical information effectively, and deliver solutions that support organizational objectives.
• Communication and Collaboration: Ability to communicate clearly and professionally, both verbally and in writing, and work effectively both independently and collaboratively with team members, technical partners, and customers.
• Workload and Time Management: Ability to organize and prioritize competing assignments, manage time effectively, meet deadlines, and adjust work plans in response to changing operational needs.
• Respectful and Inclusive Workplace Practices: Ability to contribute to a professional work environment that promotes respect, equal opportunity, and positive working relationships through appropriate workplace conduct and collaboration.

• Growth Mindset: Actively demonstrates a commitment to learning and growth.
• Service-Oriented: Takes action to meet the needs of others.

The following qualifications are also required:

• A valid driver's license and the ability to operate state-owned vehicles.
• 24/7 availability for TMC operation and COOP responsibilities, particularly during peak commute hours on weekdays.

It is preferred that qualified candidates also demonstrate:

• Cybersecurity and Threat Management: Knowledge and ability to apply cybersecurity practices in one or more areas, including vulnerability management, intrusion detection and prevention, application security, network security, incident response and handling, antivirus and malware management, and security assessments.
• IT Project Management and Systems Implementation: Knowledge of project management principles and best practices, with the ability to plan, coordinate, and implement IT systems and infrastructure projects to achieve technical and operational objectives.
• Cybersecurity Standards and Compliance: Knowledge of cybersecurity frameworks, standards, and requirements, including WaTech Security Standards, Payment Card Industry Data Security Standards (PCI DSS), CIS Critical Security Controls, and the NIST Cybersecurity Framework, and the ability to apply applicable requirements to IT systems and infrastructure.
• Transportation Systems Management and Technology: Knowledge of transportation systems management and the technologies used to support transportation operations, system reliability, and traffic management.
• Industrial Control Systems and SCADA Technologies: Knowledge and experience with FactoryTalk or Supervisory Control and Data Acquisition (SCADA) systems and their supporting technologies.
• IT Infrastructure and Cybersecurity Certifications: Demonstrated technical knowledge in server administration and cybersecurity, supported by certifications such as CompTIA Server+, CompTIA Security+, or equivalent credentials.

Important Notes

• This recruitment may also be used to fill additional positions per business needs.
• This position may offer flexible/hybrid remote work options. However, it will be required to report in person to both the SR 99 tunnel in Seattle and the WSDOT Shoreline building several days a week. The first several months of employment will be fully in person in Shoreline for training.
• The salary listed includes the legislative approved 5% salary premium for positions in King County.
• In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Information on other compensation types for non-represented positions can be found in of the Washington Administrative Code.
• WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit

Why WSDOT

• Work-Life Balance - We offer flexible work schedules that allow you time for your life outside of this excellent opportunity.
• Paid Leave - In addition to 12 paid holidays, full-time employees may earn up to 25 paid vacation days per year!
• Tuition Assistance - Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
• Plan For Your Future - WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have a choice of state retirement programs, and much more. Go to for more information.

How to Apply

Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the "Work Experience" portion of the application be completed in as much detail as possible.

In order to be considered for this opportunity, please include the following with your online application:

• An attached Resume outlining (in reverse chronological order) your experience to date.
• An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
• Contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the "References" section of the online application; does not require an additional attachment.

Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.
WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the recruiter listed.

Contact Us

For inquiries about this posting, you may contact the assigned Recruiter at . Please be sure to reference IT System Administration Senior Specialist #13460 in the subject line.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave
Leave Sharing

Family and Medical Leave Act (FMLA)
Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026
01

Which of the following best describes your experience troubleshooting IT systems, analyzing complex technical issues, resolving problems, and independently determining appropriate actions and work priorities?

• I have independently diagnosed and resolved complex system issues, identified root causes, evaluated potential solutions, and made decisions affecting system performance, reliability, security, or organizational operations.
• I have independently troubleshot and resolved moderately complex system issues, determined appropriate solutions, and prioritized work based on operational needs.
• I have troubleshot routine IT issues using established procedures, documentation, or guidance from others.
• I have assisted others with troubleshooting IT systems but have not independently diagnosed or resolved issues.
• I have no experience troubleshooting IT systems.

02

Please briefly describe your experience troubleshooting IT systems, analyzing complex technical issues, resolving problems, and independently determining appropriate actions and work priorities. If you do not have this experience, please note 'N/A'.
03

Which of the following best describes your experience installing, configuring, maintaining, and troubleshooting complex hardware and software?

• I have independently planned and performed complex hardware and software installations, configurations, maintenance, and troubleshooting, and provided technical guidance to others.
• I have independently installed, configured, maintained, and troubleshot a variety of IT hardware and software in a professional environment.
• I have performed routine hardware and software installations, configurations, maintenance, or troubleshooting using established procedures.
• I have assisted others with hardware or software installations, maintenance, or troubleshooting.
• I have no experience installing, configuring, maintaining, or troubleshooting IT hardware or software.

04

Please briefly describe your experience installing, configuring, maintaining, and troubleshooting IT hardware and software. If you do not have this experience, please note 'N/A'.
05

Which of the following best describes your experience planning, coordinating, or managing IT projects involving system implementations, infrastructure upgrades, or technology changes?

• I have led complex IT projects affecting division-wide or agency-wide operations, including project planning, resource coordination, risk management, stakeholder communication, implementation, and evaluation of results.
• I have independently managed IT projects or major system implementations involving multiple teams, stakeholders, or business units.
• I have coordinated project activities or managed portions of IT projects, such as scheduling, documentation, testing, implementation, or stakeholder communication.
• I have participated as a team member in IT projects or system implementations but have not been responsible for coordinating or managing project activities.
• I have knowledge of project management principles through education or training but have no practical experience applying them to IT projects.
• I have no experience or training in IT project management or systems implementation.

06

Please briefly describe your experience planning, coordinating, or managing IT projects involving system implementations, infrastructure upgrades, or technology changes. If you do not have this experience, please note 'N/A'.
07

Which of the following best describes your knowledge and experience applying cybersecurity standards, frameworks, or compliance requirements to IT systems and infrastructure? (Examples include WaTech Security Standards, Payment Card Industry Data Security Standards (PCI DSS), CIS Critical Security Controls, and the NIST Cybersecurity Framework.)

• I have independently interpreted and applied multiple cybersecurity standards or frameworks to assess compliance, identify gaps, implement controls, and develop or oversee remediation strategies.
• I have applied one or more cybersecurity standards or frameworks to evaluate systems, implement security controls, document compliance, or address identified deficiencies.
• I have supported compliance activities by gathering evidence, documenting security controls, assisting with assessments, or implementing requirements established by others.
• I have knowledge of cybersecurity standards or frameworks through education or training but have not applied them in a work setting.
• I have no experience or training related to cybersecurity standards or frameworks.

08

Which of the following best describes your knowledge and experience with transportation systems management and the technologies used to support transportation operations?

• I have administered, integrated, or troubleshot transportation technology systems supporting real-time operations, traffic management, infrastructure monitoring, or operational safety, including resolving complex technical issues affecting system reliability.
• I have provided technical support, maintenance, configuration, or troubleshooting for transportation management systems or related operational technologies.
• I have worked with transportation systems or related technologies in a supporting capacity and understand their role in transportation operations.
• I have knowledge of transportation systems management and related technologies through education or training but no practical work experience.
• I have no experience or training related to transportation systems management or its supporting technologies.

09

Which of the following best describes your experience working with Supervisory Control and Data Acquisition (SCADA) systems, FactoryTalk, or other industrial control system technologies?

• I have independently administered, configured, integrated, and troubleshot SCADA or industrial control systems, including diagnosing complex issues and supporting system reliability, security, or operational continuity.
• I have performed installation, configuration, maintenance, monitoring, or troubleshooting of SCADA systems, FactoryTalk, or related industrial control technologies.
• I have supported personnel who administer or maintain SCADA or industrial control systems and have working knowledge of their functions and components.
• I have knowledge of SCADA, FactoryTalk, or industrial control systems through education or training but no practical work experience.
• I have no experience or training related to SCADA, FactoryTalk, or industrial control systems.

10

Do you currently hold any of the following certifications, or an equivalent certification relevant to server administration or cybersecurity?

• CompTIA Security+
• CompTIA Server+
• Another relevant server administration or cybersecurity certification
• I do not currently hold any of these certifications or an equivalent certification.

11

Do you have a valid driver's license and the ability to operate a state-owned vehicle?

• Yes
• No

12

How did you learn of this employment opportunity?

• Indeed
• LinkedIn
• Direct Email Notification
• WSDOT social media (Twitter, Facebook, YouTube, etc)
• Career Fair
• Monster
• WorkSource
• "NOW HIRING" banner/sign
• Radio advertisement
• WSDOT Employment Site
• Careers.wa.gov
• governmentjobs.com
• Other (specify below)

13

If you selected 'Other' on the previous question, please specify how you learned of this employment opportunity in the space provided:
Required Question