Senior ServiceNow Architect

Job Qualifications:

Skills: Application Development, Building Architecture, ServiceNow Governance, ServiceNow Platform, ServiceNow Service Portal

Experience: 10 + years of related experience

Job Title: Senior ServiceNow Architect
Location: Remote
Clearance Requirement: Secret
Travel Required: No
Description:
We are seeking a highly motivated Senior ServiceNow Architect to join our team and lead the development, deployment, and management of innovative ServiceNow solutions. This role will focus on backend development, portals, workspaces, building data tables, enabling data ingestion, and self-hosted environments in security-sensitive environments, including IL5 and IL6 compliance.
The ideal candidate is a ServiceNow subject matter expert with hands-on experience creating scalable, secure, and highly available solutions tailored to customer needs in government or other regulated environments. This role also requires proficiency in file/data decomposition, workflow updates, and supporting data input and ingestion practices.
Key Responsibilities:
Serve as a technical expert for all aspects of ServiceNow architecture, design, and implementation.
Lead custom backend development for ServiceNow modules, ensuring quality and performance standards are met.
Design and develop ServiceNow portals and workspaces to enhance user experience and streamline workflows.
Build and maintain self-hosted ServiceNow environments, ensuring systems remain highly available and secure.
Design and develop custom widgets in ServiceNow portal
Develop and implement methods for decomposing files/data into actionable components within ServiceNow.
Design and configure ServiceNow data tables to optimize data use and scalability.
Update and enhance ServiceNow workflows to support advanced data input and ingestion needs, ensuring accurate processing and integration.
Architect and help design ServiceNow applications using JavaScript, Glide API, business rules, client scripts, and Flow Designer to meet specific business needs
Drive alignment with mission-critical IL5/IL6 compliance requirements, implementing security controls and configurations.
Collaborate with stakeholders to analyze business needs, translate them into technical requirements, and implement best-practice solutions.
Demonstrable experience presenting solutions to government executives
Develop detailed architecture diagrams to convey solutions to the government
Deliver and maintain technical documentation and architectural guidance for projects and solutions.
Provide technical mentorship to other team members, including developers and administrators.
Troubleshoot complex issues, provide advanced-level support, and optimize ServiceNow performance.
Required Qualifications:
Bachelor''s Degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Minimum of 8+ years of experience with ServiceNow development and architecture.
Advanced expertise in ServiceNow backend development, specializing in workflows, integrations, APIs, and file/data decomposition.
Proven experience designing and implementing ServiceNow portals and workspaces with a focus on user experience.
Strong proficiency in configuring and managing ServiceNow data tables for supporting large-scale solutions.
Experience with designing and updating ServiceNow workflows to support data input and ingestion from various sources.
Strong hands-on experience with self-hosted ServiceNow environments and infrastructure.
Deep understanding of DoD IL5 and IL6 compliance and experience working within these security boundaries.
Excellent skills in scripting and application development using JavaScript, SOAP/REST APIs, and related technologies.
ServiceNow Certifications (e.g., Certified Application Developer, Certified Implementation Specialist, or Certified Technical Architect).
Preferred Qualifications:
Experience with Azure Government solutions.
Deploying solutions in IL5 and IL6 environments is preferred
Mastery in cloud infrastructure support (AWS, Azure, or other cloud hosting platforms).
Familiarity with other enterprise ITSM solutions or tools.
Experience working in federal, DoD, or other highly regulated environments.
Outstanding communication skills and the ability to effectively present complex solutions to technical and non-technical audiences.
Active Secret is a must