ServiceNow Lead / Developer / Architect at Charlotte, NC (Onsite)

Hello,

Hope you are doing well.

This is Ram from ICS Global Soft. Kindly find the below job description and let me know your availability

Job Title: ServiceNow Lead / Developer

Location: Charlotte, NC (Onsite)

Duration: Long-term

Interview: Face to Face

Job Summary

We are seeking an experienced ServiceNow Lead / Developer to lead the design, development, and implementation of ServiceNow solutions across ITSM, ITOM, and custom applications. The ideal candidate will combine hands-on technical expertise with leadership and stakeholder collaboration, ensuring scalable and high-quality ServiceNow implementations.

Required Skills & Qualifications

• 10+ years of hands-on ServiceNow development experience
• Strong expertise in ITSM (Incident, Problem, Change, Request)
• Experience in at least one additional module:
• ITOM (Discovery, Service Mapping, Event Mgmt)
• ITAM / SAM
• HRSD or CSM
• Strong JavaScript (server-side & client-side) skills
• Experience with Flow Designer & Automation
• Hands-on experience with integrations and data imports
• Experience leading teams or acting as technical lead
• Excellent communication and stakeholder management skills

Nice to Have

• ServiceNow CSA / CAD / CIS certifications
• Experience in banking, financial services, or regulated environments
• Exposure to Agile/Scrum methodologies
• Experience with ServiceNow UI Builder & Workspaces