Position: Salesforce Field Service QA Engineer
Duration:12 Months
Location: 100% Remote
About the Team: Dedicated Salesforce project team working with systems analysts, third-party developers/implementation partners, business stakeholders, and senior leaders. QA resources are aligned to specific Salesforce workstreams.
Tell us more about the role. What will this person be doing on a day-to-day basis? What are the main objectives for this role?
o Hands-on Salesforce QA role focused primarily on manual testing today, with plans to move toward automation.
o One QA will support the Salesforce Field Service workstream, including supply chain processes such as parts, distribution, and returns.
o Get involved early in the development lifecycle to understand what is being built and the underlying business need.
o Create test plans and test cases that can eventually be leveraged for automation.
o Perform investigative testing rather than simply executing predefined test cases.
o Validate that solutions meet both technical requirements and the actual business process.
o Work closely with systems analysts, developers, implementation partners, and business stakeholders.
Must have requirements:
o Deep Salesforce experience.
o Salesforce Field Service experience, particularly for the Field Service workstream.
o Strong manual QA/testing experience.
o Ability to create test plans and detailed test cases.
o SQL for backend/data validation.
o Strong understanding of business processes and ability to identify when a solution may not meet the actual business need.
o Investigative testing mindset – someone who will dig into the system and try to break it.
o Comfortable challenging developers/analysts when necessary.
o Experience working in an FDA-regulated environment/with traceability.
o Experience working alongside automation teams is beneficial; does not need to personally automate tests.
o Jira; Seffer is a nice-to-have.
Interview Process:
One 60-minute interview
Best Regards,
Chetna
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