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Customer Support Analyst- Email Migration (2 months onsite; after 2 months, this will be a remote role)

Lafayette, LA, US • Posted 2 hours ago • Updated 1 minute ago

Contract W2

Contract Independent

On-site

Depends on Experience

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

Microsoft Windows OS administration
configuration
and installation to include Windows 7
8
and 10 in an enterprise environment.
Microsoft Office suite

Summary

2+ years of experience with Microsoft Windows OS administration, configuration, and installation to include Windows 7, 8, and 10 in an enterprise environment.
Working knowledge of Microsoft Office suite.
Working knowledge of computer hardware and printers in an enterprise environment.
Highly self-motivated and directed.
Analytical and troubleshooting skills.
Superior listening skills.
Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present technical ideas in user-friendly language.
Experience in IT customer support or service desk roles.
Familiarity with Outlook, email systems, and basic DNS concepts.
Strong communication skills and customer service mindset.

Preferred skills:

Bachelor s degree with emphasis in computer science, math, or engineering
Active Directory administration
Microsoft Lync experience
A+ Certification
Network+ Certification
ITIL v3 Foundation

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10321016
Position Id: 8953142
Posted 2 hours ago

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