Business Analyst // Local to Austin

Title: Business Analyst 2

Location: Austin, TX / Telework

Duration: 04/27/2026 to 08/31/2026

Estimated Hours: Up to 800 hours

Interview Mode: In-person interview required in Austin, TX

Description of Services

Requires the services of 1 Business Analyst 2 who meets the general qualifications of Business Analyst 2, Applications/Software Development and the specifications outlined below.

All work products resulting from the project shall be considered works made for hire and are the property of the hiring organization. The selected candidate may be required to complete pre-selection requirements, including criminal background checks as authorized by law. No fees will be paid for interviews or discussions that occur during the candidate selection process.

The ideal candidate should have 4-7 years of experience in the field or in a related area as a Senior Business Analyst (Technical). Familiarity with standard concepts, practices, and procedures within the field is expected. The role requires limited supervision, initiative, independent judgment, creativity, and latitude in accomplishing goals. In addition, the candidate should have 2+ years of experience as a data analyst, working with raw data using tools such as Excel and Tableau.

The candidate will review, analyze, and evaluate business systems and user needs; formulate systems to align with overall business strategies; identify opportunities for business process improvement; and prepare solution options, risk assessments, and financial analyses such as cost/benefit, ROI, and buy/build. The role also includes writing detailed descriptions of user needs, program functions, and development steps required to modify or build systems.

Required:

• Government experience
• Experience in similar projects clearly reflected in resume/project descriptions
• Availability for an in-person interview in Austin, TX

Project Description

The Compliance and Quality Control (CQC) Division is undertaking a project to transform the existing Solicitation Review System from its current architecture built using Microsoft PowerAutomate, Microsoft Forms, Excel-based data storage, and PowerBI visualizations into a redesigned workflow and data management system built on Jotform.

The contractor will serve as the Business Analyst, providing structured requirements gathering, documentation, gap analysis, validation, and testing support. The contractor will coordinate and lead requirements gathering meetings with CQC staff and collaborate closely with the Senior Systems Advisor, who will be responsible for system design and development.

The current system includes:

• Microsoft Forms for data entry
• PowerAutomate for workflow automation, email generation, and PDF creation
• Excel files as the underlying data store
• PowerBI dashboards for data visualization

The future solution will migrate workflow functions to Jotform, replacing Microsoft Forms and PowerAutomate. Data structures will change, requiring a strategy to combine historical Excel-based data with new Jotform-based data. A redesigned PowerBI dashboard will also be developed.

Job Description

The Business Analyst performs business analysis work to support the Solicitation Review System rewrite project. This role partners with business owners throughout product planning, requirements definition, and delivery cycles. Responsibilities include analyzing complex technical and business processes, identifying efficiencies, prioritizing needs, gathering and documenting requirements, and supporting testing and verification activities. The role requires limited supervision and considerable latitude for initiative and independent judgment.

Essential Job Functions

• Elicit and document business requirements for the existing Solicitation Review System, ensuring accuracy and clear communication with stakeholders and the development team. Coordinate, schedule, and lead all requirements-gathering meetings. (40%)
• Conduct gap analysis of existing system functionality against desired future-state functionality, including workflows and reporting through PowerBI. (20%)
• Collaborate daily with the Senior Systems Advisor to track development and implementation of requirements and test system functionality for alignment with business requirements. Maintain documentation throughout the project lifecycle. (30%)
• Report weekly to the Director of Contract Compliance Unit regarding progress, risks, and overall project status. (10%)

Knowledge, Skills, and Abilities

Knowledge of:

• BABOK Guide principles, including elicitation, requirements analysis, and validation
• Gap analysis methodologies
• Capabilities and limitations of computer systems and management information systems
• Process and systems analysis and design
• Software Development Lifecycle (SDLC)

Skills in:

• Defining requirements, functional specifications, and deliverables
• Translating policies and regulations into system requirements
• Requirements elicitation techniques such as interviews, workshops, document analysis, observation, and surveys
• Collaborative work and consensus building
• Interpersonal communication, negotiation, conflict resolution, and relationship management across government entities
• Troubleshooting, performance tuning, and problem-solving
• Verbal, written, and presentation communication
• Microsoft Excel

Ability to:

• Create clear, complete, and actionable requirements documentation
• Build consensus across multiple teams
• Ensure accuracy in documenting system functionality and regulatory requirements
• Identify compliance gaps and propose practical solutions
• Adapt to evolving regulations and system complexities
• Build trust and maintain relationships across technical and business teams

Deliverables

1. Requirements Documentation Package - Solicitation Review System

A comprehensive package capturing current-state analysis, future-state requirements, functional specifications, and reporting needs for the new Jotform-based system.

Includes:

• Current-state workflow maps
• Field inventory
• User roles and permissions
• Notification and automation catalog
• Email templates
• Functional requirements
• Traceability matrix
• Reporting requirements
• Data transformation and mapping specifications
• Data quality rules and business logic

2. Gap Analysis & Recommendation Report

A structured analysis comparing current vs. future needs and identifying required changes, including:

• Workflow discrepancies
• Data field gaps
• Reporting gaps
• Process pain points
• Recommendations, risks, assumptions, dependencies, and legacy/new data integration strategy

3. Implementation Support & Collaboration Deliverables

• Requirements Change Log
• Weekly Collaboration Artifacts
• User Manual for all user roles

4. Testing Assets & Validation Deliverables

• Master Test Plan
• Test Cases & Scripts
• Test Execution Results

5. Weekly Status Reporting Package

• Status Summary
• Issues & Risks Log

Minimum Requirements

• 7 years required: Business analysis experience, including requirements elicitation and documentation, gap analysis, and testing
• 7 years preferred: Microsoft Excel
• 5 years preferred: PowerBI
• 5 years preferred: PowerAutomate
• 1 year preferred: Jotform

Terms of Service

Services are expected to start on 04/27/2026 and complete by 08/31/2026. Total estimated hours shall not exceed 800 hours. This engagement may be amended, renewed, or extended upon mutual written agreement.

Work Hours and Location

Services will be provided during standard business hours, Monday through Friday, 8:00 AM to 5:00 PM, excluding state holidays. The primary work location will be 4601 W. Guadalupe Street, Austin, TX 78701, with the position designated as Telework. Any travel, parking, per diem, or living expenses will be the responsibility of the candidate/vendor unless pre-approved in writing. The candidate may occasionally be required to work evenings, weekends, or holidays with prior approval.