Voice Services / UC Engineer

Strong MS Teams Voice architecture and administrationUCaaS / CCaaS experienceIVR and call flow designSIP, SBC, PSTN, dial plans, call routingTelecom carrier management (SIP trunking, number porting, etc.)e911 compliance experienceGeneral IP telephony and PBX backgroundSome Avaya is a plus Responsibilities: Primary Administration role for all aspects Microsoft TEAMS Voice Architecture, and voice service administration,Delivers system/user installations, maintenances, MACD,Administration and Maint

Title:Voice Services Telecom / UC Engineer Location: Quincy, MA 3 days a week onsite and 2 days remote Length: 6 months to start Summary: Client has a senior Voice Engineer who is retiring within the next month.Essentially need someone to replace her and contracting is the quickest route.Experience in MS Teams and IVR are at the forefront. Some Avaya knowledge is helpful.They will be working alongside another voice engineer.

Network Engineer A Network Engineers main responsibility is to plan, design, implement and operate all aspects of IP networks including network services, video, data, and voice across all locations. Network types include: WAN, LAN, VOIP, VLAN, and SD-WAN, VPN . The Network Engineer executes on system installations and defines, documents, and puts into effect system configuration standards. They secure network systems by setting up and applying policies, defines and oversees access. They maintai

Job description: Junior VoIP Engineer Cambridge, MA 6 Months + Contract Pay Rate: $35/hr Minimum Qualifications 3 5 years of experience supporting IP Telephony / Unified Communications in an enterprise environmentExperience providing Level 2/3 support using ITSM tools (ServiceNow or similar)Hands-on experience with Cisco CUCM, Unity Connection, and VoIP gateways (SIP, CUBE)Working knowledge of Microsoft Teams Phone, Zoom Phone, or similar UC platformsStrong VoIP troubleshooting skills (call qual