Service Desk Personnel

Nashville, TN, US • Posted 6 days ago • Updated 6 days ago
Contract Independent
Contract Corp To Corp
Contract W2
12 Months
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

  • Service Desk

Summary

Hi ,

 

Hope you are doing well !!

 

Service Desk Personnel
On Site
312 Rosa Parks Avenue, Suite 15, Nashville, TN 37243
12 Months

 

Schedule: Monday – Friday | 8:00 AM – 4:30 PM CST | 7.5 Hours/Day

 

Responsibilities

  • THIS REQUISITION IS BEING REOPENED FOR ADDITIONAL CANDIDATE SUBMISSIONS.
  • Must be able to lift at least 50 pounds.

Primary Duties

  • IT Call Center Experience preferred.
  • Able to handle call volume of up to 30 calls per day.
  • People/Customer Service skills required.
  • Printer Administration and Troubleshooting
  • Server Print Queue, and local Queues.

Active Directory Management

  • Able to navigate Different OUs.
  • Able to look up attributes.
  • Able to reset passwords and unlock accounts.

iOS Management, Support, and Deployment

  • Setting up new phones/iPads.
  • Resetting iTunes accounts.
  • Resetting network settings.
  • Backup/Restore device data.

Video Conferencing

  • Cisco WebEx.
  • MS Teams.
  • Cisco Presence video solutions.

Network troubleshooting

  • Internal vs external.
  • VPN.
  • LTE.
  • Wifi.

Application Troubleshooting

  • Account permissions.
  • Compatibility settings.
  • Browser vs installed.

Remote support

  • MSRA.
  • RDP.
  • TEAMs.
  • Webex.

Hardware Deployment

ServiceNow

  • Ticket management.
  • Ticket assignment.

 

 

 

 Ram Gupta

 Technical Recruiter (USA)

 eBusiness Solutions, Inc.

 200 E Campus View Blvd., Suite 200

 Columbus, OH 43235

 Phone: +1

 Email: 

 Web:

 

 

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91017724
  • Position Id: 9059467
  • Posted 6 days ago
Contact the job poster
Sujit Sudam Shedge

Sujit Sudam Shedge

Sr. IT Recruiter at eBusiness Solutions Inc @ eBusiness Solutions, Inc.
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Nashville, Tennessee

7d ago

Part-time, Full-time, Third Party, Contract

$25

Nashville, Tennessee

12d ago

Easy Apply

Contract

Depends on Experience

Nashville, Tennessee

27d ago

Easy Apply

Third Party, Contract

Depends on Experience

Nashville, Tennessee

Today

Full-time

Search all similar jobs