Business Analyst

Description

We are looking for a skilled Business Analyst. The ideal candidate will work closely with both business and technical teams to ensure the successful delivery of technology solutions tailored to operational needs.

Responsibilities:

Collaborate with stakeholders to gather, analyze, and document business and system requirements.

Identify opportunities for process improvements and develop strategies to optimize workflows.

Support the implementation and configuration of organizational tools and systems.

Create detailed documentation to translate business needs into functional requirements.

Assist with testing and validation to ensure solutions meet defined objectives.

Provide training and guidance to end-users to enhance system adoption.

Conduct gap analyses to identify areas for improvement and align solutions with business goals.

Manage project coordination tasks, ensuring smooth communication across teams.

Generate reports and metrics to support decision-making and monitor progress.

Apply Agile Scrum methodologies to enhance project delivery and stakeholder collaboration.

Requirements

Minimum of 2 years of experience as a Business Analyst or in a related role.
Proficiency in business analysis techniques, including gap analysis and process mapping.
Strong communication and documentation skills to effectively convey technical and business concepts.
Familiarity with Agile Scrum practices and methodologies.
Ability to analyze and interpret data to support decision-making processes.
Bachelor's degree in business, information systems, or a related field preferred.
Experience with tools and technologies relevant to process mapping and data analysis.
Background in call center customer service is a plus.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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