NOC Analyst 1

Job#: 3023157

Job Description:

Title: Network Specialist/ NOC Analyst

Location: Remote - Occasional onsite work for testing/ as needed in New Albany, OH

Schedule: Monday-Friday 3pm-11pm (On call Sat-Sun rotation every 6 weeks)

Compensation: $28-32/hr.

Type: 1+ Year Contract

*If interested and qualified, please reach out to the Professional Recruiter, Nicole, at with a copy of your most up to date resume.

Summary: Under the direction of the operations manager, Network Support Specialist is an IT-focused role that is responsible for executing daily responsibilities related to incident management, device monitoring, network troubleshooting, application support, and upgrade project implementation and deployment. An emphasis is placed on assisting in the monitoring and support of the clients core software and hardware applications. This is a role that demands building strong working relationships with all technical support teams.

Responsibilities:

Monitoring and support of the store WAN infrastructure (1,100 stores, domestic and international offices)

Function as a Jr. Incident Manager in support of high priority incidents

Monitoring and support for store and corporate office network hardware (Domestically and Internationally)

Monitoring and support of core applications

Monitoring and support of the wireless network, SAN and VOIP systems

Monitoring and incident management of client Data Centers, Labs, Storage Facilities, and Disaster Recovery Facilities

What Do You Need To Bring?

Preferred 4 Year degree in an IT related field

Experience with Windows OS

Familiarity with Linux based systems and hardware

Must be able to communicate effectively with highly technical associates and executives

Knowledge of mainframe operations (MVS) and/or Oracle Batch processes a plus

Experience troubleshooting Cisco and Juniper network equipment

Technical Services experience in Retail environment a plus

Ability to navigate technical issues and evaluate risk

Ability to lead and direct the work of others

Minimum Qualifications:

Preferred 4 Year degree in an IT related field

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.