Amelia Developer

• Posted 13 days ago • Updated 6 days ago

Contract Corp To Corp

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Job Details

Skills

Jira
Natural Language Processing
Amelia with tools like AWS Connect
Backend APIs
Webhooks
ITSM tools like Servicenow

Summary

Conversational AI Platform Experience: Direct experience with Amelia (formerly IPsoft) is primary.
Voicebot Development: Expertise in speech-to-text, text-to-speech, and designing natural, human-like voice conversations.
NLP & Machine Learning: Strong background in Natural Language Processing, intent recognition, and entity extraction.
Integration Skills: Experience connecting bots to backend systems via APIs (REST, SOAP, XML).Must have strong experience integrating Amelia with tools like AWS Connect, Backend APIs, Webhooks, ITSM tools like Servicenow, Jira, Rally, Contact center technologies, ADS, SSO, LDAP, Scripting in Python Javascript, React Js
Technical Proficiencies: Python (4+ years preferred), JSON, and familiarity with ServiceDesk or IT Ops automation.
Solution Architecture: Ability to design, build, and deploy conversational solutions for customer service or internal IT

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90915265
Position Id: 2026-82
Posted 13 days ago

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