Scrum Master

Job#: 3036874

Job Description:

Title: Scrum Master (Contract-to-Hire | Hybrid - Columbus Area)

Duration: 6-month contract-to-hire

Location: Hybrid - Must reside in Columbus, OH or surrounding area and be available for onsite collaboration as needed

Pay: $53/hr

Role Summary

The Scrum Master will support one or more product squads focused on delivering high-quality digital employee experiences. These experiences span collaboration platforms (e.g., Microsoft 365, Teams, SharePoint, Viva), endpoint and identity services, and workplace productivity tools.

This role is responsible for guiding teams in Agile best practices, fostering a culture of continuous improvement, and driving consistent, incremental delivery aligned to business outcomes such as employee experience, adoption, reliability, and supportability.

Key Responsibilities

Facilitate all Scrum ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives)

Coach teams on Agile principles, frameworks, and continuous improvement practices

Remove blockers and manage dependencies across cross-functional teams (e.g., security, networking, identity, endpoint)

Partner with product owners and stakeholders to ensure clear backlog prioritization and delivery alignment

Promote transparency through reporting, dashboards, and metrics tracking

Drive team accountability for delivering high-quality, incremental value

Minimum Qualifications

3-5+ years of experience as a Scrum Master or Agile Delivery Lead supporting product or platform teams

Proven experience facilitating Scrum events and applying Lean/Kanban principles for workflow optimization

Hands-on experience with tools like Azure DevOps or Jira (backlogs, boards, dashboards, reporting)

Strong servant leadership skills with the ability to coach, mentor, and resolve team conflicts

Ability to navigate dependencies across technical domains (e.g., infrastructure, identity, networking, collaboration tools)

Excellent communication skills (written and verbal) with strong stakeholder management capabilities

Preferred Qualifications

Agile certifications such as PSM I/II, CSM, SAFe Scrum Master (SASM), or Kanban (KMP)

Familiarity with Microsoft 365 ecosystem (Teams, SharePoint, OneDrive, Viva, Power Platform)

Exposure to endpoint management tools such as Intune and Autopilot

Understanding of ITSM/ITIL practices (incident, problem, change management) and service reliability concepts (SRE)

Experience working in regulated or large enterprise environments (e.g., healthcare, financial services, public sector)

Familiarity with value and performance metrics frameworks (OKRs, DORA metrics, Digital Employee Experience (DEX), CSAT/NPS)

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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