Application Analyst III

RESPONSIBILITIES:
Kforce has a client in Chicago, IL that is seeking an Application Analyst III.

Duties:
* Continually build product knowledge of existing product features and product requirements
* Manage, coordinate, and provide consultative support to the day-to-day functioning of business line clients
* Provide superior customer service to external/internal clients, including response to incidents, proactively notifying customers of issues, assessing and communicating business impact, and identifying root causes
* Lead monitoring and testing of new releases and systems, as well as changes and fixes to existing systems, to ensure effective implementation
* Analyzes system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes
* Communicate and address complex application problems/issues and planned resolution to key stakeholders, including management, development teams, end users and unit leaders
* Create and foster partnerships with internal stakeholders to develop a solid knowledge base of the business, including needs and opportunities specifically related to application/IT platform solutions
* Formulate and define scope and objectives for changes through research and fact-finding combined with an understanding of business systems and industry standards; documents requirements
* Research and review new or upgraded application functionality with business partners to help them prepare appropriate training and procedures updates
* Develop and cultivate relationships with vendors and external industry contacts; work closely with vendors to ensure third party applications operate as documented
* Provide intermediate to complex analysis, supporting the planning and implementation of systems and upgrades, and process changes
* Prepare documentation of changes for SOX, internal and external auditors, and other regulatory agencies, as needed

REQUIREMENTS:
* Able to clearly communicate complex technical solutions in a manner that is understandable to internal customers and other partners
* Able to understand, generate, and amend technical documentation in addition to completing formal process documentation
* Able to facilitate enhancements in line with changing business needs
* Demonstrate broad expertise in appropriate software applications used and supported by the organization
* Understanding of commercial systems such as Fiserv Signature
* Knowledge of API implementation and third-party integration best practices
* To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed
* Relevant education and/or training will be considered a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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