Production Support

irving, TX, US • Posted 18 hours ago • Updated 6 hours ago
Contract W2
On-site
$61.69 - $69.51/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Financial Services
  • Finance
  • Linux Administration
  • Command-line Interface
  • System Administration
  • Conflict Resolution
  • Problem Solving
  • SQL
  • Database Administration
  • Teamwork
  • Business Operations
  • Unix Administration
  • Management
  • Linux
  • Servers
  • Shell Scripting
  • Process Improvement
  • Unix
  • Job Scheduling
  • CA Workload Automation AE
  • Workflow
  • Application Support
  • Reporting
  • Documentation
  • Production Support
  • Incident Management
  • Collaboration
  • Communication
  • Development Testing

Summary

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Systems Operations Engineer in Irving TX or Charlotte NC (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 24 Months Required Skills & Experience
  • o 5+ years of experience in a production support role.
    o Strong experience with Unix/Linux systems administration.
    o Hands-on experience with Autosys job scheduling.
    o Experience with shell scripting and automation tools.
    Skills:
    o Proficient in Unix/Linux command line and system administration.
    o Strong troubleshooting and problem-solving skills.
    o Familiarity with SQL and database management.
    o Excellent communication and teamwork skills.
    o Ability to work under pressure and manage multiple tasks simultaneously.
What You Will Be Doing
  • 1. Monitoring and Maintenance:
    o Monitor production systems for performance and availability.
    o Perform regular system health checks and maintenance tasks.
    o Ensure all production jobs are scheduled and run on time.
    2. Incident Management:
    o Provide Level 1 and Level 2 support for production issues.
    o Diagnose and resolve incidents, ensuring minimal downtime and impact on business operations.
    o Escalate complex issues to Level 3 support or relevant teams as needed.
    3. Unix Systems Management:
    o Manage and support Unix/Linux servers in the production environment.
    o Perform shell scripting for automation and process improvement.
    o Troubleshoot Unix-related issues and optimize system performance.
    4. Autosys Job Scheduling:
    o Create, maintain, and troubleshoot Autosys job schedules.
    o Ensure job dependencies and workflows are correctly configured and optimized.
    o Monitor job execution and handle job failures promptly.
    5. Application Support:
    o Provide support for production applications, ensuring they run smoothly.
    o Collaborate with development teams to understand application behavior and support needs.
    o Implement application changes and patches in coordination with development teams.
    6. Documentation and Reporting:
    o Maintain detailed documentation of production support processes, incidents, and resolutions.
    o Generate regular reports on system performance, job execution, and incident management.
    o Document changes and updates to the production environment.
    7. Collaboration and Communication:
    o Work closely with other IT teams, including Development, QA, and Infrastructure.
    o Communicate effectively with stakeholders regarding incident status, changes, and enhancements.
    o Participate in on-call rotation to provide 24/7 support as needed.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10105282
  • Position Id: 869404
  • Posted 18 hours ago
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