Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing.
With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.
By developing highly scalable and consistent solutions, our primary goal is to deliver excellence at all levels and delight our customers and drive them to a better future.
We are looking for a Data Center Support opportunity with one of our clients.
Job Description
Job title: Data Center Support
New York
Contract
Skill Cluster: AIMS-IMS-SystemAdmin.
Primary Skill: IMS
- Seeking a Data Center Support Technician to deliver reliable, on-site operational support within a 247 data center environment.
- Data Center Support Technicians are responsible for providing Level 2 infrastructure support focused on the physical installation, maintenance, and troubleshooting of data center hardware, while serving as remote hands for cloud, platform, and enterprise infrastructure teams to ensure high availability of critical systems.
- Provide on-site Level 2 support for data center infrastructure incidents, service requests, and problem tickets related to physical hardware and facilities - Install, rack, stack, cable, label, and decommission servers, storage systems, and network equipment in accordance with data center standards and documentation
- Perform structured cabling activities including copper and fiber patching, tracing, and cleanup - Provision and verify power connections (A/B feeds), PDUs, and power redundancy for IT equipment
- Act as hands and feet support for remote engineering teams by executing detailed procedures and change tasks
- Troubleshoot and resolve hardware failures including disk replacements, power supply swaps, fan replacements, and component reseating - Support hardware installations, upgrades, migrations, and decomissioning activities - Monitor and maintain proper environmental conditions including temperature, humidity, airflow, and physical security compliance
- Coordinate with Network, Cloud, Systems, and Storage teams to support maintenance windows and planned changes
- Perform visual inspections and physical health checks of data center infrastructure - Manage asset lifecycle processes including inventory tracking, labeling, asset audits, and CMDB updates
- Coordinate with vendors for hardware diagnostics, RMAs, replacements, and on-site support engagements - Ensure adherence to data center safety procedures, access controls, and operational standards
If you find yourself suitable for this position, kindly send your updated resume and expected hourly rate to ranjitnair at sensiple dot com
Regards
Ranjit Nair | Sensiple Inc.,
7 3 2 2 8 3 0 4 9 9 x 234
ranjitnair at sensiple dot com
555 US Highway 1 S, Ste 330 Iselin, NJ 08830
Sensiple, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to gender, race, colour, religion, sex, national origin, veteran or disability status.
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