Indotronix is seeking a Customer Account Specialist for a Job Opportunity in Phoenix AZ
Job Title: Customer Account Specialist
Location: Phoenix AZ 85034
Duration: 12 Months Contract
Pay Rate: $33.75/hr on W2
Job Description:
This role is a contractor position, starting full time on-site during the training period and then transiting to hybrid (minimum 2 days on-site) at a time to be determined. Schedule core hours are 7:30 AM – 4:00 PM.
Candidate should be a proactive team player with sharp attention to detail and analytical skills, taking initiative to address and resolve issues.
High level of computer transactions daily, administering 200+ orders at any given time
Proven ability to maintain accuracy in a dynamic environment
Customer interaction management, both internal and external
Administering commercial and/or military repair orders; included by not limited to acknowledging, quoting, exchanging, and invoicing customer orders
Managing, interpreting, and executing customer contractual requirements
Effectively processing orders to maintain customer service levels and proactively mitigate on-time delivery risk and financial penalties
Determining validity and disposition of warranty claims
Adhering to Global Trade compliance regulations
Preferred Qualifications
SAP proficiency
MRO Customer Account Management
US Government Repair Contract Administration
FAR’s and DFAR’s
CAV
PIEE
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