Our client I s looking for a ServiceNow Business Analyst on projects across Infrastructure Services, including Networking, Server, Workstation Services, O365, VoIP Telecommunications and Service Center teams.
Tasks:
· Data analysis, design solutions and writing up technical requirements
· Testing and implementing technology solutions
· Conducting research
· Creating procedures to improve the existing systems
· Provide training and support to users
· Wrote request for Proposals and Contract Scope of Deliverables.
Knowledge, Skills and Abilities Required:
· Must be a self-starter who takes ownership and responsibility of project assignments.
· Proven communication, analytical
· Problem-solving skills to help support the project
· Ensure that deliverables are met according to specifications.
NOTE: Local candidates only. Relocation not allowed. Position is Hybrid, minimum 2 days a week onsite. Remote days are expected to be in an adequate home office, following standard County work hours
Location: Pontiac, MI
Contract: 1 year
Skills Required:
5+ years of experience in the following:
· Experience with ServiceNow integrations (Asset Management, Inventory Management, CMDB discovery, Webex)
· Experience with Data analytics
· Experience testing and implementing technology solutions
Skills Desired – A plus to have:
· Telecommunications Expense Management
· Strong experience using M365 Productivity Suite
· Experience with Contracts and Request for Proposals
*** Rate depends on experience
*** Candidates authorized to work in the US are encouraged to apply. We can accept H1b, , TN, and other valid work visas for IT. However, we cannot accept OPT or CPT visas at this time.
*** Companies submitting candidates should only submit direct W2 employees for this position.
Please submit your resume by using the "URL" below
