Business Analyst - Health Insurance ServiceNow

Hybrid in Reston, VA, US • Posted 30+ days ago • Updated 2 hours ago
Contract Independent
Contract Corp To Corp
Contract W2
Hybrid
Depends on Experience
Company Branding Image
Fitment

Dice Job Match Score™

📊 Calculating match score...

Job Details

Skills

Summary

Job Title: Sr Agile Business Analyst - Health Insurance and ServiceNow
Location: Reston, VA (hybrid)
Type: Contract To Hire
Compensation: 

Work Authorization: Candidates must be able to work in the US without sponsorship.

PURPOSE:
The Agile Senior Business Analyst serves as a key liaison between business stakeholders and Agile delivery teams, ensuring that evolving business needs are continuously understood, prioritized, and translated into actionable user stories and product features. This role is responsible for facilitating Agile ceremonies, refining backlogs, and driving iterative delivery of value through close collaboration with Product Owners, Scrum Masters, developers, and QA teams. The incumbent ensures that business objectives are met by enabling adaptive planning, early delivery, and continuous improvement.

ESSENTIAL FUNCTIONS:
  • Interprets business needs and issues by gathering, eliciting, creating, analyzing, documenting and validating the Business areas user and/or technical (functional/non-functional) requirements.
  • Collaborate with Product Owners and stakeholders to elicit, analyze, and refine business needs into well-defined epics, features, and user stories.
  • Facilitate backlog grooming sessions to ensure stories are INVEST-compliant (Independent, Negotiable, Valuable, Estimable, Small, Testable).
  • Define acceptance criteria and ensure traceability of requirements throughout the Agile lifecycle.
  • Participates in the tracking and management of open issues and assists in planning for resolution.
  • Participates in development sessions and design reviews in order to ensure design meets user requirements.
  • Responsible for the overall success of user acceptance testing, including documentation, verification and release.
  • Lead User Acceptance Testing (UAT) planning and execution, ensuring alignment with sprint goals and Definition of Done.
  • Collaborate with cross-functional teams to identify and implement process improvements that align with Agile principles.
  • Analyze root causes of system or process issues and propose iterative solutions or enhancements.
  • Actively participate in retrospectives to identify and act on opportunities for team and product improvement.
  • Document test scenarios and coordinate defect triage and resolution with QA and development teams.
  • Support end users with training and release communications.
  • Identifies, documents and troubleshoots problems utilizing acquired experience and knowledge of the relationships in systems, software and processes.
  • Collaborate with appropriate stakeholders to monitor, report and resolve issues.
  • Participates in the development of solutions and workarounds that solve moderate to high complexity technical, system and/or business issues.
  • Maintain clear and concise documentation of business processes, workflows, and system interactions using Agile-friendly formats (e.g., user story maps, process flows).
     
QUALIFICATIONS:
  • Education: Bachelor''s Degree in Business, Information Technology, Computer Science or related field.  (In lieu of a Bachelor''s degree, an additional 4 years of relevant work experience is required in addition to the required work experience).
  • 5+ years progressive experience in business analysis, systems analysis, testing or other analytical experience
  • Health insurance experience
  • Experience with interacting with large scrum teams
  • Agile experience
  • Hands-on experience with creating 10-15 user stories per week in JIRA
  • Experience with ServiceNow implementations
  • Proven ability to deliver high-quality Agile artifacts and contribute to cost-effective, value-driven solutions.
  • Strong understanding of Agile frameworks (Scrum, Kanban, SAFe) and business analysis core competencies.
  • Advanced proficiency in Microsoft Office and Agile tools (e.g., Jira, Confluence, Azure DevOps).
  • Exceptional communication, facilitation, and stakeholder engagement skills.
  • Ability to thrive in a fast-paced, dynamic environment with shifting priorities and multiple concurrent initiatives.



System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M-M2
#LI-
#DI-


Ref: #851-Rockville-S1
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10295162
  • Position Id: 343980
  • Posted 30+ days ago

Company Info

About System One

System One is a leading provider of specialized, highly technical outsourced services, workforce solutions, staffing, and recruiting to critical infrastructure, technology, life sciences, and government sectors As an essential partner to private and public organizations of various needs and sizes, we offer our expertise to help them bring their most complex and mission-critical programs to fruition.

With our highly specialized services, in-demand technical skills, and vast operational expertise, we can deliver accelerated results that benefit our clients and the job seekers who partner with us. We staff contract, contract-to-hire, and direct-hire professionals across our network to work with our clients, some of whom are industry leaders and nationally branded organizations.

Our dedicated team of recruiters work tirelessly to match jobseekers with careers that align with their skills, aspirations, and goals.

We understand that finding the right job can be a transformative experience, and we are committed to supporting jobseekers throughout their career journeys. Our recruitment services are designed to connect individuals with fulfilling jobs that offer growth and development opportunities.

Whether you're an organization seeking customized workforce solutions, outsourced services, or if you're a jobseeker searching for your next opportunity,

System One is the perfect staffing partner for you.

About_Company_One
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Hybrid in Reston, Virginia

Yesterday

Easy Apply

Contract

Depends on Experience

Hybrid in Merrifield, Virginia

21d ago

Easy Apply

Third Party, Contract

Depends on Experience

Remote

3d ago

Easy Apply

Contract, Third Party

Depends on Experience

Pittsburgh, Pennsylvania

Today

Easy Apply

Contract, Third Party

Depends on Experience

Search all similar jobs