Description We are looking for a skilled IT Support Specialist to join our team in Hackensack, New Jersey. In this role, you will serve as a key point of contact for resolving technical issues and ensuring seamless IT operations within a legal environment. This position requires strong troubleshooting skills, proactive problem-solving abilities, the ability to work with outside IT vendors and a commitment to delivering exceptional technical support.
Responsibilities:- Serve as primary liaison between the firm and third-party IT support
- Ensure deployment and maintenance of office technology (computers, printers, scanners, phones)
- Provide technical support and troubleshooting for hardware, software, and peripherals
- Track and resolve issues
- Install and configure equipment per firm guidelines
- Maintain conference room AV and video conferencing systems
- Assist with office moves, remote events and office support as needed
- Address wireless connectivity issues for internal and external users
- Coordinate repairs with vendors
- Perform other duties as assigned
Requirements - Minimum 2 years of relevant technical experience
- Proficiency in Windows 10/11 and MS Office Suite (2016+)
- Strong customer service, analytical, and presentation skills
- Effective communication, both written and verbal
- Ability to work collaboratively and independently under tight deadlines
- Attention to detail and organizational skills
- Law firm experience preferred
- High ethical standards and confidentiality
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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