Senior System Analyst (Retail)

RESPONSIBILITIES:
Kforce has a client that is looking for a Systems Analyst (Retail) in Kansas City, MO.

Overview:
The Systems Analyst would be responsible to design, develop and maintain business information system applications for a client's Restaurant and Retail division including system requirement assessment, design, implementation, programming, testing, integration, debugging, and documentation. The primary focus is on Point-of-Sale (POS), credit card (EMV) solution, and other systems that integrate into the POS.

This role requires a deep understanding of Hospitality, project implementation, and strong communication and leadership skills. The ideal candidate should be a hands-on professional who enjoys rolling up his or her sleeves working across cross-functional teams to deliver services, meet service levels, and mature IT operations.

Responsibilities:
* Coordinate and lead alignment between internal teams, business users, and third-party vendors to ensure completion of tasks, objectives, and deliverables
* Develop project roadmaps including plans, timelines, and resource allocations to ensure successful service delivery
* Act as a technical consultant to the business, assisting in translating business objectives into technical strategies and solutions that are communicated effectively to third-party vendors and development teams
* Analyze/design solutions to address business needs or to help guide with the selection of appropriate systems/technology for issue while keeping existing systems, integration, and processes in mind
* Assist in defining and developing strategy for systems supporting Retail/Hospitality
* Monitor work progress, identify risks and issues, and implement mitigation strategies as needed
* Build and maintain strong relationships with users and other stakeholders, understanding their business needs and providing solutions that add value

REQUIREMENTS:
* Bachelor's degree in Business Administration, Computer Science, Information Technology, or a related field
* 1-2 years of proven experience in a similar role
* 1-2 years of experience in IT focused on the Hospitality business, ideally working with JDA/WinDSS or GK Software as POS
* 1 year of relevant operational experience and understanding of Restaurant/Retail store processes/daily operations
* The ability to understand business language and the business needs and identify the best software solutions to support the business is a required core skill
* Must be comfortable working in a dynamic environment and committed to meeting challenging deadlines and creating/improving processes
* Must be comfortable working in a dynamic environment and committed to meeting challenging deadlines and creating/improving processes
* Ability to work closely with business users and understand their requirements then able to identify, document, and implement technical solutions to meet those requirements
* Strong ability to work with a project-oriented attitude, (i.e., ability to define and follow clear tasks and deadlines, to work in cross-functional teams and to make team members accountable for their tasks)
* Skilled at identifying and implementing process improvements where appropriate
* Strong verbal and analytical skills
* Ability to configure POS and define clear specifications when technical development is needed
* Ability to understand, implement, and document new systems and technologies quickly to enhance existing/new software/hardware solutions

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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