DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Project Manager - Accessibility Compliance & Risk Analyst
Location: Columbia, SC
Duration: 3 Months
Position Summary
The accessibility compliance and Risk Analyst provides specialized, hands-on support for the review of Accessibility Conformance Reports (ACRSs) and Voluntary Product Accessibility Templates (VPATs). This role supports institutional digital accessibility compliance efforts by evaluating vendor-supplied documentation, identifying compliance gaps, and documenting accessibility risk levels for use in procurement and governance decisions.
The position operates as a senior practitioner and subject-matter contributor. Final risk acceptance, policy interpretation, and institutional decisions remain the responsibility of the Director.
Essential Duties and Responsibilities
- VPAT and ACR Review
- Review Accessibility Conformance Reports (ACRs) and VPAT documentation submitted by vendors as part of the procurement, Technical Review Board (TRB), or governance processes.
- Evaluate conformance claims against applicable accessibility standards, including Section 508 and WCAG 2.1/2.1.
- Identify incomplete, unclear, or potentially inaccurate VPAT responses and request clarification when appropriate.
- Assess accessibility limitations in the context of anticipated use, user populations, and institutional exposure.
- Accessibility Risk Assessment and Documentation
- Apply established review criteria and guidance to support accessibility risk classifications (e.g., low, moderate, high).
- Document findings in a clear, standardized format suitable for non-technical stakeholders.
- Provide written summaries of accessibility risks, constraints, and notable exceptions for Director review and decision making.
- Maintain consistency and defensibility in documentation to support audit readiness and compliance inquiries.
- Technical Review Board (TBR) Support
- Support the Technical Review Board by supplying accessibility review findings for technologies under consideration.
- Participate in review discussions as a subject matter resource when requested.
- Clearly differentiate factual accessibility findings from risk interpretation or policy judgment reserved to leadership.
- Stakeholder Collaboration
- Work collaboratively with IT, procurement, compliance, legal, and functional stakeholders to support accessibility review workflows.
- Communicate accessibility concepts in practical, accessible language tailored to varied audiences.
- Support remediation planning discussions by identifying areas of non-conformance and potential impacts.
Required Qualifications
- 3+ years of experience with digital accessibility and VPAT analysis
- 3+ years of experience with accessibility risk documentation and technical writing
- 3+ years of experience with accessibility standards interpretation & applied compliance support
Preferred Qualifications
- Formal training or certificates related to digital accessibility, WCAG, or Section 508
- Experience working in higher education, government, or other regulated environments
- Experience with procurement or institutional governance processes
- Bachelor’s degree in one of the following fields: Information Technology, Computer Science, Information Systems, Human-Computer Interaction (HCI), User Experience (UX), Digital Media, Web Development, Software Engineering, Public Administration, Information Management, or Compliance
Role Boundaries and Authority
- This position does not set institutional accessibility policy or accept compliance risk on behalf of the organization.
- All final determinations regarding accessibility risk acceptance, exceptions, or procurement approval are made by the Director or designated leadership.
- The role functions as a senior practitioner, analyst, and document specialist.
Never miss an opportunity! Create an alert based on the job you applied for.
