ServiceNow Architect

Remote • Posted 4 hours ago • Updated 4 hours ago
Contract W2
Contract Corp To Corp
No Travel Required
Remote
Depends on Experience
Fitment

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Job Details

Skills

  • Artificial Intelligence
  • ServiceNow
  • Scripting
  • Service Delivery

Summary

Need ServiceNow Architect with AI experience.

Remote Role

 

  • Led the architecture and implementation of enterprise ServiceNow solutions, designing scalable workflows and platform integrations aligned with organizational ITSM and digital transformation initiatives.
  • Architected and implemented ServiceNow modules including ITSM, ITOM, and CMDB, ensuring seamless integration with enterprise systems and adherence to governance and security standards.
  • Leveraged AI and machine learning capabilities within ServiceNow such as Predictive Intelligence, Virtual Agent, and Intelligent Automation to improve incident resolution times, automate service requests, and enhance user experience.
  • Designed AI-driven automation workflows to streamline IT operations, reduce manual intervention, and optimize service delivery processes.
  • Collaborated with cross-functional teams including developers, business stakeholders, and infrastructure teams to translate business requirements into scalable ServiceNow solutions.
  • Developed architecture standards, integration frameworks, and best practices to ensure platform scalability, performance, and maintainability.
  • Guided development teams on ServiceNow customizations, scripting, and integrations using REST/SOAP APIs and middleware platforms.
  • Implemented AI-powered analytics and reporting dashboards to provide insights into service performance, incident trends, and operational efficiency.
  • Conducted architecture reviews, performance tuning, and platform upgrades to ensure continuous improvement and alignment with enterprise architecture strategies.
  • Provided technical leadership, mentoring ServiceNow developers and administrators while ensuring adherence to platform best practices and governance.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90765537
  • Position Id: 8904929
  • Posted 4 hours ago
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