ServiceNow Administrator

Job Role: ServiceNow Administrator

Job Location: Detroit, MI

Job Type: Full Time

Job Description:

Client is seeking for a ServiceNow Administrator with deep understanding of ITSM, ITAM, ITOM (IT Operations Management), Integration hub with hands on experience of working across multiple integrations.

Required Qualifications:

• Candidate must be located within commuting distance of Detroit, MI or willing to relocate. This position may require travel in the US.
• Bachelor s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 6 years of experience in Information Technology.
• Experience in ServiceNow platforms across ITSM, ITAM, ITOM(CMDB), Integrations.
• Good understanding of ServiceNow modules, integration hub and hands on experiences with ServiceNow integrations (OOTB, Custom) with third party applications.
• Solution design experience in Service Assurance platforms (customer issue management, ticketing, inventory management, service & network diagnostic, network monitoring (application, experience, performance, resource), workforce management, self-service fulfilment).
• Collaborate effectively with other ServiceNow consultants to develop solutions and handle general updates and configuration changes/requests, guide them.
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system.