Senior Content Strategist

{"description": "Our innovative digital solutions team is seeking a Senior Content Strategist to provide a range of digital support and communications tasks. This position requires strong communication skills, a high degree of professionalism, independent judgment, organizational skills, the ability to multitask, and flexibility as needs and priorities change.

Are you a creative, strategic thinker who is passionate about digital technology, and you're ready to tackle some of society's greatest challenges? Do you want the opportunity to work on meaningful clean energy web projects? If so, you're going to love this job.

This is an exciting role offering excellent opportunities for career and knowledge growth and the chance to work in a dynamic and collaborative organization.

As a Senior Content Strategist, you will:

• Work closely with account teams to develop a digital strategy for the website and email marketing
• Advise on user experience and Information architecture for the website including site structure, layout, and content schema
• Develop and execute web content and governance plans
• Create, publish, and manage web content using Drupal
• Serve as a point of contact for our clients - prioritizing, delegating, tracking, and reporting on tasks conducted by the communications team as well as directly assisting with implementation
• Work with client stakeholders to identify user goals and priorities, define user stories, and create customer journey maps
• Use an Agile (e.g., Kanban or Scrum) framework to manage Operations & Maintenance tasks for the web team
• Inform your work with an understanding of content management best practices.
• Conduct quality assurance reviews to ensure content updates are free from errors and compliant with accessibility mandates
• Collaborate with graphic designers, user experience experts, content strategists, and client stakeholders to support the revision of existing pages and the creation of new web content
• Create and lead presentations to clients and internal project teams
• Be a creative thinker and problem solver

Required Qualifications

• At least 7 years of experience in web content strategy.
• Must be able to obtain a public trust.
• Bachelor's degree in related field.

Preferred Qualifications

• Demonstrated experience with Drupal platform management, content development - experience with other systems is a bonus (WordPress, SharePoint)
• Experience working with HTML, CSS, JavaScript, or other coding languages for the web is a plus
• Strong written and oral communication skills
• Experience managing large websites; experience with federal clients is a plus
• Experience leading new site development and collaborating with stakeholders to plan and implement new web projects
• Familiarity with U.S. Web Design System, 21st Century Integrated Digital Experience Act, Google Analytics, and best practices for usability
• Detail oriented with the ability to work in a fast-paced environment and manage multiple tasks, deadlines, and priorities
• Experience presenting to leadership teams
• Proficiency using Microsoft Office in a collaborative manner - including Teams, OneDrive, and SharePoint
• Ability to work remotely
• Ability to work independently, seek help as needed and contribute to team and company culture

Job Location(s) : Position is hybrid, must be located in Washington D.C. area to visit client site when needed.

Candidates must be willing to complete the e-QIP and undergo a standard federal government background check for this role. Employment is contingent on fitness for the position.

Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:
$67,063.00 - $114,008.00

DC Remote Office (DC99)", "salary_raw": "USD 67,063.00 - 114,008.00 per year"}