Senior Website Designer/Manager

Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award.

The Work: ICF is seeking a Senior Website Designer/Manager to support a federal research and innovation agency. In this role, you will provide technical leadership and hands-on development support for the agency's public-facing website and internal Employee Portal. You will oversee web design and development efforts, ensure compliance with federal digital standards, and collaborate closely with stakeholders to deliver accessible, user-centered web experiences.

Job Location: This position requires you work in person five (5) days a week at our client's office in Alexandria, Virginia.

What You Will Do:

• Support the agency web team in drafting, developing, and posting external content and managing internal content on the Employee Portal.
• Lead and mentor small web development teams to deliver high-quality web design and development services.
• Respond to publishing and editing requests from staff by creating webpages, news and event items, funding announcements, and guidance documents using Drupal CMS (including components and Layout Builder), ServiceNow Employee Center, and Microsoft SharePoint.
• Design and implement clear, compelling webpage layouts that conform to WCAG 2.0/Section 508 accessibility requirements, federal plain language standards, and US Web Design System (USWDS) constraints.
• Develop and maintain front-end code using HTML, CSS, and JavaScript to support web functionality and performance.
• Format and upload PDFs, images, and other digital assets to ensure optimized display, accessibility, and usability.
• Provide high-quality customer support to staff, managing and resolving requests through ServiceNow and Microsoft Lists ticketing systems while monitoring dashboards to ensure timely completion.
• Advise stakeholders on web design best practices, SEO strategies, accessibility compliance, and effective use of visual elements to enhance engagement and understanding.
• Gather technical and functional requirements from stakeholders and translate them into scalable web solutions.

What You Will Bring With You:

• Bachelor's degree in computer science, design, or a closely related discipline (or equivalent experience).
• Minimum of 5 years of expert-level professional experience in web development and web design services.
• At least 5 years of experience with HTML, CSS, and JavaScript.
• At least 3 years of experience working within a Drupal environment, including use of components and Layout Builder.

What We Would Like You To Bring With You:

• Experience leading small teams to perform web development services.
• Comprehensive knowledge of HTML and modern front-end development practices.
• Knowledge of Section 508 accessibility standards and ability to ensure compliance across web elements.
• Familiarity with the U.S. Web Design System (USWDS) and federal digital constraints.
• Experience working on web development for a federal agency or similar organization.
• Experience using Adobe Creative Cloud to optimize images and assets for web display.
• Experience using ServiceNow or similar ticketing systems.
• Understanding of search engine optimization (SEO) best practices.
• Experience collaborating with other federal agencies, academia, and industry partners.
• Ability to take creative direction while providing technical and strategic guidance.

Professional Skills:

• Strong leadership and team management skills.
• Highly effective analytical, problem-solving, and decision-making capabilities.
• Excellent communication and interpersonal skills to interface effectively with technical and non-technical stakeholders.
• Strong attention to detail and commitment to accessibility, compliance, and quality standards.
• Ability to manage multiple priorities in a fast-paced, client-facing environment.

Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:
$74,090.00 - $125,954.00

Virginia Client Office (VA88)