IN-DCS-Communications Specialist (802885)///Inperson only
Indianapolis, IN(Onsite)
12 Months
Short Description:
The Communications Specialist is responsible for supporting the development and execution of communication and training plans for the Child Support Bureau and local Title IV-D staff across Indiana.
Complete Description:
Essential Duties/Responsibilities
Create and edit training guides from content provided by subject matter experts.
Write, edit, and disseminate communications to end users and stakeholders.
Assist in developing training and training material for systems of record.
Facilitate webinars by monitoring chat, sharing document links, and troubleshooting access issues.
Assist adult learners in physical classroom trainings.
Assist with equipment set up and testing activities for classroom trainings.
Assist with administrative tasks associated with training registration.
Monitor group mailboxes and respond to stakeholder questions.
Work with subject matter experts and engage in independent research to develop subject matter knowledge relevant to assigned projects and curricula
Requirements:
Excellent attention to detail
Excellent grammar and writing skills, including the ability to convey written, technical information in a clear, concise manner.
Professional demeanor
Excellent computer skills, including familiarity with Microsoft365 suite and Jira.
Ability to manage multiple assignments simultaneously, while maintaining attention to detail.
Ability to learn new information quickly and independently.
Ability to meet deadlines, adapt to changing requirements, and work under pressure.
Required / Desired skills:
Working knowledge of Microsoft Office (Outlook 365, SharePoint, PPT, Word, Excel and Teams);
Excellent grammar and writing skills, including the ability to convey written, technical information in a clear, concise manner
Experience creating and edit training guides from content provided by subject matter experts
Experience facilitating webinars by monitoring chat, sharing document links, and troubleshooting access issues
Experience of Atlassian Jira, Confluence and Service Management tools
Ability to communicate effectively orally and in writing
Ability to identify and resolve problems using research techniques
Bachelor’s degree or higher
Teaching or training experience
Video editing using Adobe products
WCAG/ADA compliance
Web design/publishing
Document/web formatting
Regards,
Satya
Technical Recruiter
Key Business Solutions, Inc
Title IV-D child support program experience
Never miss an opportunity! Create an alert based on the job you applied for.
