TAX - Sr Desktop Support Tech 2 - 100% ON SITE (807475)///Inperson interview
Richmond, VA
10 Months
Parking not provided for contractors
Complete Description:
Per Manager: Interviews will be a combination of Virtual/Web based IV (initially) then a possible FOLLOW UP IN PERSON Interview will be conducted if there is interest. Since this role is 100% on site - NO OFFER will be extended until the in-person interview is completed. Pls make sure your candidate aware of this.
ABOUT THE ROLE:
Virginia Tax seeks qualified resource to be responsible for:
Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge of MS Office including Outlook and MS365.
Considerable knowledge of pc hardware, peripherals & networks
Considerable knowledge of Laptop Refresh
Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.
Excellent troubleshooting skills
Ability to perform software installations, configurations and troubleshooting hardware and software.
Considerable knowledge of SCCM/SMS
A strong working knowledge of computer systems, hardware, and software, including drivers and bios.
Excellent problem-solving, analytical, and team-working skills.
Excellent customer service, communication and interpersonal skills.
An openness to learning new technologies.
Required / Desired Skills:
Strong working knowledge of computer systems, hardware, and software, including drivers and bios
Excellent problem-solving, analytical, and team-working skills
Excellent communication and interpersonal skills.
Demonstrated ability to obtain feedback from customers to improve training methods.
Running reports and analyzing common complaints and problems.
An openness to learning new technologies.
Regards,
Satya
Technical Recruiter
Key Business Solutions, Inc
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