Payloads Field Service Engineer

Job#: 3035650

Job Description:
Payloads Field Service Engineer

Location: Jacksonville, Florida

Employment Type: Contract

*This is a DOD cleared program and all applicants must be willing and able to obtain a Top Secret / SCI Clearance*

Role Overview

This position is for a Principal or Senior Principal Payloads Field Service Engineer supporting the MQ-4C Triton Program. The selected candidate will provide operations and maintenance support for the aircraft's sensors and communications systems at a Forward Operating Base. This role involves real-time support to flight operations, fault isolation, and coordination with various engineering and support teams.

Key Responsibilities

• Provide real-time support to flight operations and maintenance for communications and payload systems, including MFAS Radar, EO/IR, and link16.
• Perform fault isolation, remediation, and resolution of technical issues.
• Coordinate work with site leadership and ensure Maintenance Action Forms (MAFs) are in place.
• Adhere to checklists and procedures, providing redlines for updates when necessary.
• Communicate technical issues to local support, the Degrader Action Cell (DAC), Main Operation Bases (MOBs), and Responsible Engineers (REs).
• Support air crew engagement for complex problem analysis during operations.
• Assist with trend analysis and support Main Operating Base communications and network interfaces.
• Develop expertise across all supported sensor and communications systems.

Work Environment

This position requires a 6+ month training period in San Diego, CA, with travel to other domestic locations. The final assignment is in Mayport, Florida. Initially, the work schedule is a 9/80 shift, which may transition to 12-hour shifts including nights, weekends, and holidays as the program matures. This is a full-time, on-site role with no remote work available. Travel may be up to 10% after the initial training period.

Required Qualifications

Principal Engineer:

• Bachelor's Degree in a STEM discipline and 5 years of related engineering experience; OR a Master's degree in a STEM discipline and 3 years of related engineering experience; OR a PhD in a STEM discipline with 1 year of related engineering experience.

Senior Principal Engineer:

• Bachelor's Degree in a STEM discipline and 8 years of related engineering experience; OR a Master's degree in a STEM discipline and 6 years of related engineering experience; OR a PhD in a STEM discipline with 3 years of related engineering experience.

Qualifications for Both Levels:

• Must hold a current DoD Secret clearance, with the ability to obtain a Top-Secret/SCI clearance.
• Ability to obtain and maintain program access (SAP/PAR).
• Competence in Linux, troubleshooting, and using engineering documents and tools.
• Familiarity with payloads operations or communications/networking operations.
• Ability to obtain and maintain a DoD 8140 approved IAT Level II (or higher) certification (e.g., Security+CE, CCNA Security).
• Willingness to complete required training assignments.

Preferred Qualifications

• Active DoD Top Secret clearance.
• Active DoD 8140 approved IAT Level II (or higher) compliant certification.
• Demonstrated understanding of MQ-4C sensors and communications payloads.
• Experience with test equipment such as network analyzers, spectrum analyzers, and signal generators.
• MPO/TC operator system knowledge.
• System Administrator experience.
• Operations and Maintenance experience at a field site.

Compensation & Benefits

The anticipated pay range for this position is $50.00/hour to $140.00/hour. A comprehensive benefits package is available for this position. For a complete list of benefits, please visit our website.

This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.