Need Banking Experience
Job Description:
This role is leading a domain on our Vulnerability Remediation Support Analyst team. This is a new team of analysts that will perform the following key roles:
Preparing the domains and the Enterprise for our ServiceNow transition
Providing strategic leadership across ServiceNow and domain to influence change over time
Experts on process, data, stakeholders in an assigned domain of vulnerability remediation and patching
Responsible for delivering support (answers to questions related to vulnerability management and patching) via existing Tech Support Channels
Serving as 1st line liaison into Operations and Engineering Team in CTI/APSE GBS performing vulnerability remediation and patching
Identifying process and automation improvement opportunities in given domain
*** experience strongly preferred. ServiceNow Vulnerability Management experience required.
Experience with Confluence and vulnerability management a strong plus.
This job is responsible for providing guidance and triaging issues related to security vulnerability management. Key responsibilities include serving as a point of contact for application teams and working with operations and engineering teams, Information Security, and the business to resolve vulnerability remediation issues. Job expectations may include oversight and management of programs, coordinating activities across functional teams, remediating or escalating issues, and ensuring funding levels are maintained for key technology strategies.
Problem resolution (security vulnerabilities)
Goal setting
Collaboration
Influence
Project Management
Result Orientation
Stakeholder Management
Analytical Thinking
Business Acumen
Financial Management
Innovative Thinking
Risk Management
Adaptability
DevOps Practices
Solution Delivery Process
Solution Design
Technical Strategy Development
Ability to communicate, engage and build partnership at a senior leadership level.
Self-Starter, intellectually curious, and eagerness to learn.
*** domain expertise in a CIO Application or CTI product portfolio
Able to work in a very fluid fast paced environment.
Enjoys working in a collaborative, matrixed environment.
Strong organizational skills
ServiceNow Vulnerability Management
Vulnerability Remediation
*** domain expertise in a CIO Application or CTI product portfolio
Data analysis and presentation
3+ ServiceNow Vulnerability Management
5+ Vulnerability Management
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