Finance Service Delivery Manager

Service Delivery Manager Location : San Jose CA onsite Role Contract Role The Service Delivery Manager will be responsible for managing day-to-day operations, driving service excellence, and maintaining strong customer relationships. Key responsibilities include managing end-to-end service delivery to ensure adherence to SLAs and KPIs, serving as the primary escalation point for clients, and coordinating with cross-functional teams. Additionally, the role involves writing SOWs/COs, running QBRs

Employment Eligibility Statement Due to specific project and client requirements, this position is open to U.S. Citizens and U.S. Lawful Permanent Residents (s). Sponsorship is not available at this time. Danta Technologies evaluates all candidates in compliance with the Immigration and Nationality Act (INA) and EEOC guidelines. All hiring decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any

TheServiceDeliveryManagerwill be responsible for managing day-to-day operations, drivingserviceexcellence, and maintaining strong customer relationships. Key responsibilities include managing end-to-endservicedeliveryto ensure adherence to SLAs and KPIs, serving as the primary escalation point for clients, and coordinating with cross-functional teams. Additionally, the role involves writing SOWs/COs, running QBRs, connecting with onshore teams, and conducting regularservicereviews to track opera

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Manager Service Delivery ("Infrastructure Operations Service Desk Lead") at Gainwell, you'll play a critical role in ensur