Data Analyst

*HYBRID IN PHILADELPHIA, PA*
*Candidate must be able to work W2 - unable to utilize C2C resources*
Skills
data analysis, sql, python, power bi, tableau
Description
This position plays a critical role in driving data-informed decisions that enhance product quality and reliability across consumer devices. This role requires strong analytical skills, cross-functional collaboration, and a proactive mindset to identify trends, solve complex problems, and support strategic initiatives. You will work closely with engineering, operations, and customer experience teams to ensure data accuracy, actionable insights, and continuous improvement.
Key Responsibilities:
Analyze device performance, reliability KPI's, device telemetry and metrics, and customer satisfaction (CSat) data to identify improvement opportunities.
Collaborate and support analysis for key initiatives, including error tracking, ticket resolution trends, and release impact assessments.
Collaborate with our stakeholder teams to align on priorities and ensure timely delivery of insights.
Develop decks to communicate findings to an executive audience.
Support working groups focused on high-impact reliability issues, contributing to root cause analysis and solution tracking.
Assist in expanding the team's global data capabilities through partnerships or direct access to datasets.
Qualifications:
Bachelor's degree in Communication Studies, Business, Data Analytics, or a related field.
1-2 years of experience in data analysis in a product or quality-focused environment.
Proficiency in SQL, Python, or other data tools; experience with visualization platforms (e.g., Tableau, Power BI, Amazon Quicksights).
Strong communication skills with the ability to translate complex data into executive friendly verbiage and actionable insights.
Experience working in cross-functional teams and managing multiple priorities.
Preferred Skills:
Demonstrated ability to proactively offer solutions, voice concerns, and contribute ideas that drive team and product success.
Comfortable speaking up in cross-functional settings and advocating for data-driven decisions.
Ability to work independently and take ownership of projects from start to finish.
Familiarity with device telemetry, reliability-driven KPI's, and CSat-style metrics.
Experience in global data collaboration or working with distributed teams.
Skills
- Bachelor's Degree in Computer Science Information Systems or similar. Or equivalent work experience.
- 0-3 years of overall QA testing experience
- Minimum of 1 years of hand-coded Python scripting experience.
- MUST have automated testing experience
- QA testing JAVA is required
- Experience with Windows software QA and testing experience in an agile environment using the scrum framework
- Experience with test case management tools TestRail
- Experience with scripting languages Javascript Jscript VBScript C# Python etc.
- Experience with API testing
- Familiarity with media planning and buying workflows and/or software systems
- Ability to function well within their team working with POs BAs developers and other team members.
- Strong organization skills and the ability to work on multiple concurrent projects with a high standard of quality
- Excellent analytical and troubleshooting abilities
- Strong oral and written communication skills
- The ability to quickly shift priorities and adapt to change
Additional Skills & Qualifications
This role will be hybrid
4 days in office in CTC
Job Type & Location
This is a Contract to Hire position based out of Philadelphia, PA.
Pay and Benefits
The pay range for this position is $40.00 - $45.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Mar 16, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.