Generative AI Process Manager III

Description

About GE Vernova:

GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world's challenges, GE Vernova is uniquely positioned to help lead the energy transition by continuing to electrify the world while simultaneously working to decarbonize it. GE Vernova helps customers power economies and deliver electricity that is vital to health, safety, security, and improved quality of life. GE Vernova is headquartered in Cambridge, Massachusetts, U.S., with more than 80,000 employees across 100+ countries around the world.

GE Vernova's Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. As part of the Gas Power One Field Services team, FieldCore installs, maintains, and upgrades power generation equipment, enabling operators of the world's energy infrastructure to provide more reliable and affordable energy.

Job Summary:

The Generative AI Process Manager III drives enterprise-wide business transformation, advancing generative AI (GenAI) capabilities across the One Field Services (OFS) organization. Sets strategic direction and shape the GenAI agenda in close partnership with IT/Digital Transformation (DT) teams, service leaders, and cross-functional stakeholders-translating complex operational challenges into AI-driven solutions that deliver measurable, customer-centric outcomes at scale.

Essential Duties & Responsibilities:

AI Data Readiness Strategy: Define and own the AI data readiness strategy for the Services domain, establishing standards for data quality, accessibility, lineage, and governance that enable scalable and trustworthy GenAI deployments across OFS operations

Knowledge Graph & Ontology Ownership: Serve as functional owner of the Services domain Knowledge Graph and Ontology frameworks, driving development, maintenance, and continuous enrichment to improve AI model accuracy, enterprise knowledge discoverability, and cross-functional data interoperability

AI Champions Network Owner: Cultivate an AI Champions network across the OFS organization and broader Services. Coordinate with GenAI Process Managers on training content and engagement

Opportunity Identification, Roadmapping, and Prioritization: Partner with OFS stakeholders to pinpoint top GenAI use cases and develop a phased roadmap from pilots to full-scale deployments. Provide guidance to GenAI Process Managers on prioritization of use cases

Solution Design & Prototyping: Lead requirements gathering processes and solution CTQs to develop fast 'proof of concepts' to demonstrate value propositions. Ensure AI team solutions are documented for capability re-ruse

Cross-Functional Collaboration: Act as the liaison translating business needs into technical specs while ensuring data governance and security compliance. Provide team leadership to GenAI Process Managers as required

Change Management & Training: Create and deliver targeted workshops and materials, then gather feedback and metrics to drive continuous adoption improvements. Maintain program level change management plan for AI use cases and strategic programs

Performance Monitoring & Reporting: Define key success metrics, reporting dashboards, and present insights to senior leaders to guide scale-up or strategic pivots

Partner with the Data Analytics team to review metrics needed to drive process optimization

Contribute to standardization, solutions and optimization of operations processes

Execute region and function specific programs

Travel may be required

You may be assigned other duties to help proactively drive our FieldCore vision and align with our organization's core values.

Required Qualifications & Experience:

Bachelor's degree in engineering, Computer Science, or related technical discipline

10+ years of leadership level experience in a global/complex environment, including 5+ years of OFS or similar industrial field services process knowledge

4+ years of experience of specialized/industry experience

English proficiency required

Desired Characteristics:

Past experience with python or GenAI techniques and tools

Experience with Field Service outage planning processes-familiar with resource, tooling, sourcing, training processes

Knowledge of Services products, processes, customer requirements and budgeting / financial processes

Strong ERP, Salesforce, ETM, ServiceMax, and Event Vision systems experience

Demonstrated project management experience across a matrixed organization

Strong oral and written communication skills

Strong interpersonal and leadership skills

Strong organizational skills

Change agent with strong credibility and influence in the organization

Demonstrated commitment for process improvement

Six Sigma Green/ Black belt certification or equivalent quality certification

Formal Lean Training /certification...Value Stream Mapping and Daily Management

FieldCore is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law.