ServiceNow ITAM consultant

Remote • Posted 14 hours ago • Updated 14 hours ago

Contract W2

No Travel Required

Remote

$120,000 - $130,000/yr

Fitment

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Job Details

Skills

ServiceNow
SAM PRO
HAM PRO
CIS Certification
Lead ITAM Technical
Lifecycle Management
IT Asset Management
Agile
Hardware Asset Management
Software Asset Management
Scrum
Computer Hardware
Asset Management

Summary

We are seeking a Lead IT Asset Management (ITAM) Technical Consultant with deep expertise in Hardware Asset Management (HAM) and Software Asset Management (SAM). The ideal candidate will play a key role in implementing, optimizing, and governing SAM Pro and HAM Pro solutions while providing strategic and consultative guidance to stakeholders.
Key Responsibilities:
• Lead and support the implementation of SAM Pro and HAM Pro solutions
• Work across multiple applications and processes within ITAM capabilities
• Conduct deep-dive analysis of business requirements and perform detailed story grooming
• Participate in Agile ceremonies including daily stand-ups and planning sessions
• Align with customer change control processes, ensuring:
o Proper user story definition
o Acceptance criteria alignment
o Association with update sets
• Provide expert consultation and recommend best practices, including:
o Leveraging out-of-the-box functionalities
o Minimizing unnecessary customizations
• Design, develop, and maintain:
o Dashboards
o Custom reports
o Performance Analytics (PA) indicators
• Collaborate with cross-functional teams to ensure successful delivery and adoption
Required Skills & Qualifications:
• Strong experience in ITAM with expertise in:
o Hardware Asset Management (HAM)
o Software Asset Management (SAM)
• Hands-on experience with SAM Pro and HAM Pro implementations
• Solid understanding of ITAM processes, lifecycle management, and compliance
• Experience working in Agile environments (Scrum, story grooming, sprint planning)
• Strong knowledge of change management and release processes
• Ability to provide consultative solutions and influence stakeholders
• Experience in reporting, dashboards, and Performance Analytics

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91136577
Position Id: 8916642
Posted 14 hours ago

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